Technical Support & Warranty Manager

For an important company leader in Leisure, Travel & Tourism sector we are looking for an:                                                    ON BOARD SALES ACTIVATION MANAGER Main responsabilities: Supports Onboard Sales Director, conduct weekly meeting, sales analysis, kpis and redemption, implement new activities Collaborate to market analysis conducted by Marketing Research team to understand categories and brands that better suites costumers needs Supervise shops standards together with marketing, communication and Onboard Retails business owner team with the aim of promoting the existence of an overall brand image, standardized on all ships Act as a liaison between the various departments involved in the brand’s sales strategy (marketing, communication, onboard Retail, concessionaries, onboard sales & marketing, CRM, etc.) Contribute to define onboard sales budgets and follow up the objectives, carrying out the corresponding commercial actions to boost onboard sales Implement actions to attract customers to shops/experiences with the aim of increasing the ships sales volume together with Design Experience team Define with HR onboard training requirements and needs, collaborate to conduct training sessions on sales techniques and storytelling to present products and increase sales opportunities Based on product analysis provide the necessary feedback work with onboard retails to achieve the right product mix and maximize sales results Coordinate and manage ships’ sales team together with Onboard HR shore team (selection, training, engagement, incentives, etc.)”   Skills required Strong Analytical skills and data driven approach; Direct Sales experience and knowledge of sales technique; Retail Experience (Area Manager, Retail Ops Manager, District Manager); Strong commitment to meet deadlines ensuring high quality deliverables Excellent interpersonal, communication and negotiation skills Teamwork skills, ability to communicate well and actively listen Fluent spoken and written English  

For a prestigious multiational group leader in its sector, we are looking for a/an:   Key Account Manager   Reporting to the Sales Executive Director, the key account manager has the primary function to guarantee, maintain the growth of sales on customers.   Main duties  Collaborate with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads; Define and execute appropriate sales strategies; business development, marketing, technical, ad operations and sales support programs to maximize sales and profitability with the following customers; Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results; Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products; Find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture; Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy; Work with internal teams on behalf of clients to ensure the highest level of customer service; Interface with technical support internally to resolve issues that directly impact partners; Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales; Monitor the quality of marketing and sales information and define data improvement programs; Understand the impact of operational initiatives from a sales or marketing perspective.   Main requirements   Fluent in English; 10/15 years of experience in managing OEM and Tier 1 customers in the automotive industry (expertise with German customers is a plus) Able to work under stress; Flexible, agile, teamwork oriented; Will to travel internationally on a regular basis (30% of the time); Curious and proactive; Able to talk with upper stream management and downstream management; Oriented to customer intimacy and familiar with change management issues; Problem solving capabilities.   Workplace: Near Turin

For our client, an international company that manufactures semi-finished plastic products for several industries such as automotive, aerospace, electronics, medical, solar energy, and so on, we are looking for the OPERATIONS MANAGER to oversee 2 manufacturing plants based in North America. Mission: The candidate will coordinate Production, Quality and Logistics functions of each plant, reporting to the General Manager / Managing Director. Key Responsibilities: Oversee the manufacturing process in two plants. Coordinates the two manufacturing plants' short-term and long-term planning, KPIs, and operating procedures. Ensures proper inventory management and allocation of resources, as well as the continuous improvement of the production processes and the flow of incoming material to feed the production processes, together with the respective plant production managers. Manage production efficiency, reduce costs, and ensure timely delivery of products by monitoring and evaluating operational effectiveness. Propose changes to the effects necessary to improve the viability and quality of the products. Promote and drive continuous improvement, ensuring leading indicators align with procedures and targets defined by local and global manufacturing practices. Ensures compliance with the required lead times, orders, and deliveries. Assess, manage, and monitor the correct training of the plant's personnel to assure compliance, quality, and safety. Performs other duties as assigned. Qualifications and Skills: BS Degree in Engineering (preferred) 10 years of experience processing plastics materials with at least five years experience in a supervising / managing role. Previous experience managing production / operations at a manufacturing / transforming company specializing in semi-finished plastics products, for the medical and electronics industries as preferred. Production management and knowledge of production processes, continuous improvement, quality controls and management, industrial logistics flows, machine installation, process engineering, and improvement. Fluent in English and in Italian (preferred) Excellent leadership and communication skills Strong teamwork and conflict management skills Problem-solving approach Flexibility and adaptability Ability to travel 50% of the time, domestically and internationally Job location: The candidate could live in either USA location.  

Per prestigioso Cliente, multinazionale del settore automotive ed industriale, stiamo ricercando un/una:    Technical Operations and Project Manager - PMO   La risorsa è responsabile della pianificazione, del coordinamento e dell'esecuzione di tutte le componenti tecniche di un progetto. Sarà inoltre il punto di riferimento per il cliente e per il team.   PRINCIPALI COMPITI E RESPONSABILITÀ    Technical Operations: Gestione dell’intero ciclo di vita dei progetti legati alla introduzione nel mercato di nuovi prodotti od a innovazioni di processo (pianificazione, budgeting e rendicontazione) nel rispetto delle tempistiche; pianificazione delle attività nel breve/medio/lungo termine; controllo del rispetto delle procedure di qualità (rispetto degli standard di qualità di prodotto e di processo) e dei relativi workflow; gestione delle attività dell’ufficio tecnico, coordinando un team di circa 15 risorse; gestione del rapporto con il cliente Incontro dei clienti e raccolta dei requisiti nella attività di supporto alla vendita (pre-sales). Project Manager: Sulla base di specifici progetti indentificati, la risorsa dovrà: condurre riunioni regolari con il team; monitorare ed analizzare i KPI di progetto attraverso la gestione dell’evoluzione dei progetti nelle diverse fasi/task anche afferenti a funzioni diverse, quali R&D e Operations, per l’ottenimento dell’obiettivo finale stabilito dal progetto; miglioramento dei processi interni e promozione dell’innovazione tecnologica e di processo, identificando e risolvendo eventuali inefficienze.   COMPETENZE Laurea ad indirizzo tecnico, triennale o magistrale (preferibilmente in ingegneria elettrica); Specializzazioni nel Project Management (plus); Inglese fluente.   SEDE DI LAVORO: provincia di Vicenza

Per importante multinazionale americana, ricerchiamo una:  EXECUTIVE ASSISTANT La persona, al fianco di uno dei C-Level, si occuperà di: Gestire l’agenda e le priorità del Chief; Monitorare e aggiornare costantemente il Chief, identificando in modo proattivo i punti di attenzione;  Promuovere  soluzioni a questioni ad alta priorità e monitorare l'attuazione delle azioni concordate; Preparare report, raccogliere, riassumere e analizzare dati e informazioni; Mantenere l'assoluta riservatezza e proteggere le informazioni; Requisiti:  Laurea;  Aver maturato un'esperienza pluriennale in contesti multinazionali e strutturati;  Perfetta conoscenza della lingua inglese; Approccio proattivo, flessibile e pratico per risolvere i problemi con una forte attitudine al gioco di squadra; Capacità di operare bene sotto pressione e con scadenze ravvicinate; Mentalità altamente analitica; Eccellenti capacità di problem solving e gestione del tempo; Forti capacità di comunicazione e relazione; Atteggiamento discreto e riservato. Sede di lavoro: Monza Brianza - on site Altre info: No remote working

Per azienda settore lusso sita nella Riviera del Brenta ricerchiamo HSE Manager che si occuperà di gestire tutte le tematiche relative alla Salute, Sicurezza ed Ambiente. Sarà inoltre responsabile del rispetto del budget assegnato alle aree di competenza. PRINCIPALI RESPONSABILITA’ SALUTE e SICUREZZA Elaborare ed aggiornare costantemente il DVR aziendale ai sensi del d.lgs. 81/08; valutare i fattori di rischio, le misure per la sicurezza e la salubrità degli ambienti di lavoro, nel rispetto della normativa vigente; elaborare le misure preventive e protettive; proporre i programmi di informazione e formazione dei lavoratori; gestire e verificare il corretto utilizzo dei DPI aziendali; programmare, in collaborazione col Medico Competente, la sorveglianza sanitaria dei lavoratori; coordinare la prevenzione e la risposta alle emergenze e agli incidenti; redigere la necessaria documentazione per la gestione delle interferenze connesse all'esecuzione di attività in regime di appalto (D.U.V.R.I., ex art. 26 D.Lgs. 81/08); verificare la conformità di impianti ed attrezzature messe a disposizione ai lavoratori; gestire i rapporti con gli Enti e gestire le convenzioni sanitarie AMBIENTE Coordinare l’attività degli addetti dell’impresa in tema di gestione dei rifiuti; coordinare le attività e prescrizioni previste dalla normativa ambientale vigente; elaborare e definire le procedure operative legate alla movimentazione dei rifiuti, comprensive delle attenzioni di sicurezza; supervisionare sul corretto funzionamento degli impianti di depurazione e sul trattamento emissioni in atmosfera; sovrintendere alle corrette modalità di stoccaggio dei rifiuti presso lo stabilimento; verificare le autorizzazioni in possesso dei fornitori incaricati del trasporto e smaltimento dei rifiuti; verificare e aggiornare periodicamente i documenti necessari allo svolgimento dell’attività. gestire i rapporti con gli Enti; fornire report alla direzione Profilo Desideriamo incontrate candidati e candidate in possesso dei seguenti requisiti: Laurea specialistica in materie tecnico scientifiche + 10 anni di esperienza nel ruolo Formazione con relativa abilitazione RSPP (moduli A+B+C); Qualifica di Formatore per la salute e sicurezza Conoscenza e comprensione di ambiente e sicurezza, politiche, leggi e regolamenti; Ottima conoscenza del pacchetto Office; Attitudine a lavorare in ambienti dinamici Buona conoscenza della lingua inglese e/o francese Empatia, capacità organizzative e comunicative completano il profilo.

Per un importante e prestigioso gruppo industriale multinazionale ricerchiamo: PLANT MANAGER La posizione prevede la completa responsabilità del P&L del plant e di tutte le problematiche che riguardano l’area delle Operations e la guida delle risorse interne per favorire il raggiungimento degli obiettivi di produzione e di business. Principali attività: Gestione della produzione, in conformità con le esigenze qualitative dei clienti e nel rispetto delle tempistiche assegnate Promozione del lavoro di gruppo e creazione di una cultura di miglioramento continuo e responsabilizzazione delle risorse Gestione del P&L dello stabilimento Responsabilità della pianificazione della produzione secondo il budget definito Sviluppo delle competenze professionali del team di lavoro e monitoraggio delle prestazioni per garantire che gli obiettivi di stabilimento ed individuali siano raggiunti entro tempistiche e budget prestabiliti Mantenimento di un luogo di lavoro sicuro e conforme alla legge ed a tutte le politiche e procedure aziendali Gestione e coordinamento quotidiano delle Operations Implementazione del miglioramento continuo (World Class Manufacturing) e sviluppo di modalità di lavoro e processi per aumentare la produttività, garantire qualità, efficienza e riduzione costi Interfaccia con i principali clienti   Caratteristiche personali e competenze tecniche: Esperienza consolidata di almeno 10 anni nella gestione di siti produttivi, necessariamente maturata presso gruppi industriali evoluti appartenenti preferibilmente al settore automotive Conoscenza approfondita delle metodologie di Lean Manufacturing e, preferibilmente, dei processi di assemblaggio Forte attitudine al problem solving Capacità decisionali, team building, leadership, forti capacità manageriali Laurea in ingegneria o formazione equivalente Conoscenza della lingua inglese Inquadramento: Dirigente Sede di lavoro: Veneto, è richiesta la disponibilità al trasferimento

For our client in the luxury sector, we're looking for a: COLLECTION MERCHANDISING MANAGER / CONSULTANT COLLECTION MERCHANDISING Main activities and responsibilities: • Gather selling on different markets and channels (retail, franchising e wholesale) to structure the collection • Gather feedback on products from the market fostering initiatives and special project to meet needs of different markets • Monitoring both on a qualitative and on a quantitative levels competitors on pricing, products, materials, shapes • Elaborating and establishing the collection plan (functions, price ranges, number of lines, model types etc) • Managing the process of defining price objectives for the collections • To guarantee activities in order to support during editing of samples for finalizing final offers and display programs • Supporting in defining products purchasing packages adapted according to different features/dimensions of Boutiques and shops • To guarantee commercial forecast activities related to collections’ trends (sell out forecast to allow Production start over) • Training sessions organization in show room before buying office start to show to sales associates, Boutique managers and Retail employees the collection mood, the materials, the products and accordingly the different way to utilize them. • Managing of any unplanned Special project Requirements: • 7 - 10 years experience in Merchandising/Marketing • 7 – 10 years experience in Fashion/Luxury • Strong knowledge of RTW • Bachelor’s Degree or equivalent required • Analytical, organizational skills and strategy building skills • Excellent written, verbal, presentation, relational skills, flexibility, open minded approach • Judgment and mature business skills; flexibility, open minded approach • Goal oriented approach, multitasking • Fluent English, knowledge of French is a plus CTD or placement as temporary/consultant

For a multinational company operating in automotive sector, we are looking for a REGIONAL KEY ACCOUNT MANAGER The candidate will have to lead business development, key account management and customer relationship management for the Italy Region; he/she will develop business opportunities, lead business generation activities and take steps to maintain agreed share of business with customers. Main responsibilities: Sales planning and review New business acquisition RFQ and program management Share of Business management Customer escalation and relationship management Team development Responsible for overall sales in Italy Region Develop and execute local market strategy with expansion of customer base Responsible for creating acquisition strategy for key customers in Italy focusing on entering supplier panel for cross-carline electronics RFQs and winning business Interfaces with key customer(s), developing and maintaining positive working relationships and successfully negotiating and closing deals in the company’s best interests Requirements: Engineering Degree MBA in Sales / Marketing would be preferential +10 years of experience with deep expertise in Sales / BD / KAM Strong exposure of working with a Tier 1 Auto Company and engaging with OEM's for Sales / BD in the Two Wheeler segments Strong exposure in Electrical / Electronic components Written and verbal proficiency of English language is mandatory

For a prestigious Italian multinational group, Leader in the food sector, we are looking for a brilliant: IT Solution Delivery Manager Position Overview: As an IT Solution Delivery Manager, you will play a critical role in overseeing the delivery of IT solutions and services in the domains of Supply Chain, Manufacturing, Quality and Control, and Research and Innovation and you will work closely with cross-functional teams to understand business requirements, design effective solutions, and ensure successful implementation, delivery and “up and running” of the applications. The ideal candidate has a strong background in IT project management, business analysis, IT solution delivery lifecycle, IT service management, as well as functional/process expertise in the mentioned domains, a minimum of 7/8 years of experience; he/she has grown in environments with presence of production plants. He/She will report to the Head of Business Solutions within the IT department. Main responsibilities: Lead the end-to-end delivery of IT solutions and services in the mentioned domains. Collaborate with business stakeholders to understand requirements, identify opportunities, and define project objectives, priorities and success criteria. Work closely with cross-functional teams, including business analysts, developers, testers, and vendors, in order to achieve the design, development, release of IT solutions that meet business needs and quality standards. Define project scope, timelines, and resource requirements, and develop detailed project plans and schedules to ensure successful delivery. Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure projects are delivered on time and within budget. Support business in the adoption and usage of new systems and capabilities by setting up, shaping, monitoring change management activities, training, technical support. Manage day to day Application Management (AM) service and operations for the applications in scope according to service management standard processes and by ensuring that all suppliers are delivering according to agreed SLA/terms and any impact due to major incidents is minimized towards customers and fixed as soon as possible. Provide leadership, guidance, and support to project team members, fostering a collaborative and results-driven work environment. Manage relationships with key stakeholders, including business users, IT teams, vendors, and external partners, to ensure alignment and communication throughout the project lifecycle. Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Minimum of 7/8 years of experience in IT within the mentioned domains, preferably in environments with production plants. Strong understanding and knowledge of supply chain, manufacturing, and quality assurance processes. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders within the above organizations. Experience with ERP systems, WMS (Warehouse Management Systems), MES (Manufacturing Execution Systems), QMS (quality management systems). Fluent English, native Italian. Location: Trieste