For Costa Crociere, worldwilde leader in the cruise sector, we are looking for a:                                          Customer Service Manager Main responsibilities: - Selecting, managing, supervising, monitoring and evaluating the following figures Hospitality & Operations Managers, Hospitality Service Managers, Supervisors and Operators, International Hosts & Guest Relation Managers - Acting as point of reference in relation to operational decisions of the Hospitality Department - Coordinating the shifts of the aforesaid staff giving specific instructions to Human Resources for the Key Positions, including turn-over, promotions, selection and evaluation of candidates - Creating and updating the various Operative Instructions, Manuals and Internal Communications. - Ensuring the drafting and implementation of the Product Plan  - Organizing the activities of the Department on the basis of the service targets. - Checking the manning and the language needs of the staff - Providing operational support to the Hospitality staff. - Checking the quality of services and compliance with operating procedures. - Following the various projects (Marketing, Sales, Communication, Costa Club etc..) which specifically involves Hospitality Department and coordinates their development - Performing periodic inspections - Implementing new activities in order to improve Customer satisfaction - Taking part of start-up operations of new structures - Reporting directly to the Director of the Department and communicates effectively with all Department Heads on pertinent matters affecting Guests’ satisfaction Profile: - Good experience in customer service in telco/commodities/outsourcing or leisure sector - Excellent knowledge of english is mandatory - Able to develop a new service model, reshaping the organization and the processes through innovation - Result oriented - Data driven approach - Analytical approach and systematic thinking - Entrepreneurial vision - Project management - Able to deal with change and complexity Location: Genoa

Per importante azienda leader nel settore siderurgico stiamo cercando l’: ENERGY MANAGER La risorsa dovrà progettare, gestire e implementare quanto necessario per realizzare un concreto e razionale utilizzo delle fonti di energia supportando i decisori aziendali nelle scelte strategiche di competenza.   Principali attività e responsabilità: Implementa adeguati sistemi interni di monitoraggio dei consumi energetici, avvalendosi della partecipazione degli enti aziendali e collaborando per la definizione dei contratti di fornitura con le direzioni preposte. Definisce KPI energetici ad hoc per il contesto di riferimento. Analizza i dati energetici dei plant e attraverso sistemi interni di monitoraggio dei consumi, propone e monitora l’implementazione dei piani di ottimizzazione e contenimento dei consumi. Concilia le necessità del risparmio energetico con l’oculato utilizzo di meccanismi ecosostenibili. Predispone reportistiche direzionali ad hoc per documentare l’andamento dei KPI e l’implementazione dei piani di azione definiti. Supporta la Direzione nell’attività di definizione degli investimenti strategici in ambito energetico e nell’identificazione di risorse energetiche alternative a quelle in uso. Predispone i dati energetici per tutte le attività connesse con le incentivazioni governative a vari livelli. Requisiti richiesti: Laurea in Ingegneria Energetica/Ambientale 5/7 anni di esperienza maturati all’interno di società di consulenza strutturate, di cui almeno 2 nel ruolo. Conoscenza della norma ISO 50001 e della sua applicazione. Inglese: minimo livello B2 Conoscenza strumenti di business intelligence quali QLik Sense. Conoscenza del mercato energetico. Capacità di valutazione economica. Buona dimestichezza con la contrattualistica. Nozioni di organizzazione aziendale. Caratteristiche personali: Spiccate doti relazionali, capacità di problem solving e orientamento all’obiettivo.   Sede di lavoro: Bosisio Parini (LC)

For a prestigious multinational group, leader in the industrial sector, we are looking for a/an brilliant:  GLOBAL SUPPLY CHAIN MANAGER (Italy and abroad) As Global Supply Chain Manager, you will report directly to the CEO and take on a corporate role that includes driving logistics strategy, optimizing processes, and integrating procurement activities to build a cohesive and efficient supply chain. Responsibilities: Enhance Communication and Synergy: Strengthen alignment between logistics and procurement by closely collaborating with both strategic and operational teams, ensuring streamlined and effective workflows. Optimize Supply Chain Practices: Review and update supply chain processes to align with company standards, industry regulations, and best practices. Drive Logistics Strategy: Implement and oversee logistics strategies to support smooth, efficient operations across the supply chain. Plan & Manage Procurement: Collaborate with the purchasing and PM teams to optimize procurement planning and maintain efficient resource allocation. Negotiate & Collaborate: Work closely with suppliers and freight companies to negotiate terms, set pricing, and ensure performance excellence.   Skills: Extensive Supply Chain Expertise: Solid background in supply chain management, including logistics. Leadership Skills: Proven expertise in leading and integrating diverse teams. Strategic Mindset: Skilled in planning, systems analysis, and evaluating complex workflows. Strong Interpersonal Skills: Excellent communication, empathy, and leadership abilities. Fluency in Italian and English: Required for this international role.   Location: Province of Modena

La risorsa, inserita all'interno della Direzione Retail, si occuperà del coordinamento del team di Merchansidising & Buying, per i canali di vendita Retail full-price, off-price ed E-Commerce a livello ww. Principali responsabilità: - redazione del Merchandising Plan; - creazione di una strategia competitiva ed identificazione di nuove opportunità commerciali; - verifica del rendimento della collezione al fine di massimizzarne i profitti; - pianificazione di collezione in base alle effettive esigenze del mercato bilanciando vendibilità e creatività e definendo il giusto rapporto tra nuovi prodotti e carry-over; - analisi quantitativa e qualitativa della collezione da immettere sul mercato; - posizionamento sul mercato nel contesto della strategia generale del prodotto; - progettazione, coordinamento, realizzazione e controllo di tutte le iniziative legate al lancio della collezione sul mercato; - analisi qualitativa dei dati di venduto sia di sell-in che di sell-out; - valutazioni sui margini al fine di massimizzare il profitto; - definizione di produzioni speciali; - definizione di scontistiche e promozioni; - redazione dei budget; - trasferte nei punti vendita. Requisiti fondamentali richiesti: - comprovata esperienza di almeno 7 anni nella medesima funzione, in un’azienda appartenente al settore del fashion; - Laurea in materie economiche; - conoscenza avanzata del pacchetto Office 365, in particolare di Microsoft Excel e di altri strumenti per l'analisi e l'elaborazione dei dati; - ottima conoscenza del sistema gestionale SAP e dei principali gestionali di vendita; - conoscenza fluente della lingua inglese. Completano il profilo ottime doti analitiche, proattività, autonomia e capacità di adattamento e abilità nella gestione dei rapporti interpersonali.

Per gruppo che si occupa di trattamento/smaltimento rifiuti nel territorio veneziano siamo alla ricerca di un/una HR MANAGER La risorsa, che riporterà al Group HR Director, sarà responsabile delle funzioni afferenti alle seguenti aree:  Processi di reclutamento interni ed esterni Pianificazione ed attivazione interventi di formazione al fine di implementare le competenze e le conoscenze del personale  Sviluppo e gestione del personale Relazioni industriali  Organizzazione del lavoro  Amministrazione del Personale Attitudini e competenze richieste: competenze relazionali, capacità di ascolto, riservatezza, empatia, mediazione capacità d’analisi, organizzative e di coordinamento comunicazione interpersonale e chiarezza espositiva, sia scritta che orale predisposizione al lavoro in team capacità di lavorare per progetti resistenza allo stress autonomia, orientamento al risultato, intraprendenza, precisione e flessibilità attitudine all’utilizzo di strumentazione di lavoro digitale   REQUISITI  Cittadinanza italiana o di uno degli Stati membri dell’Unione Europea, o essere cittadino/a extracomunitario/a in regola con la normativa nazionale sull’immigrazione, in possesso di regolare permesso di soggiorno in corso di validità; Adeguata padronanza e conoscenza, sia parlata che scritta, della lingua italiana; Laurea corso magistrale; Esperienza pluriennale, recentemente maturata in relazione alla posizione di HR manager; Competenze in tematiche amministrative, fiscali e giuridiche che regolano i rapporti di lavoro; Competenze organizzative e gestionali, anche di gestire un budget; Ottima padronanza e conoscenza dei software di Office Automation più comuni (a titolo esemplificativo: MS Word, MS Excel, MS Outlook, in generale Suite Microsoft 365) e dei Browser più diffusi; Patente di guida di categoria B o superiore in corso di validità; Non essere stato/a licenziato/a per motivi disciplinari, destituito/a o dispensato/a dall'impiego.   PRESENTAZIONE CANDIDATURA Le candidature alla selezione dovranno pervenire esclusivamente attraverso il https://go0.it/Vqjag entro il termine delle ore 23.59 del giorno 12/06/2024 a pena di esclusione dalla selezione. Dovranno essere compilati i campi del Form e, ove previsto, allegati i documenti richiesti (curriculum vitae). Il curriculum vitae dovrà riportare il titolo di studio posseduto con indicazione dell’ateneo e l’anno di conseguimento, le esperienze professionali dovranno essere indicate in maniera completa, riportando nel dettaglio le attività svolte, il nome ed il settore dell’azienda, con date di inizio e fine servizio, dovrà essere riportata anche l’indicazione del possesso della patente di guida categoria B. È opportuno che i/le candidati/e dichiarino nel Curriculum Vitae anche il possesso di eventuali titoli di merito/preferenziali. Dopo la scadenza dell’Avviso il collegamento al Form verrà disattivato. Non saranno prese in considerazione le candidature trasmesse con mezzi diversi da quello sopra indicato e verranno automaticamente escluse. La Società Consea S.r.l ha facoltà di richiedere ai candidati/e, in ogni momento del processo selettivo, eventuali chiarimenti sulla candidatura e integrazioni alla documentazione presentata. Per eventuali chiarimenti/informazioni/assistenza scrivere a consea@consea-group.com indicando nell’oggetto “Selezione HR Manager”.  

The mission of this role will be to support the development of an excellent organization by attracting and recruiting the best talents through innovative solutions in line with the Company’s sustainable Values DUTIES AND KEY RESPONSIBILITIES • Responsible for managing the recruitment lifecycle ensuring a great candidate experience • Lead recruiting processes from the initial briefing to the hiring • Assist in the process of developing and updating job descriptions for each respective role within the various service lines • Publish advertisements on specific recruiting channels, ATS and screen CVs • Engage both hiring managers and candidates to assure a smooth recruiting process • Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates • Manage contacts with recruiting agencies and Head Hunters • Create and nurture a network of prospect candidates • Keep recruiting files updated (budget/timeline/etc.) • Work towards ensuring that all talent acquisition and staffing metrics are met, as well as other team goals • Lead the global On-Campus strategy by managing the relations with existing partners (Business Schools, Universities and relevant student associations) and set up new ones based on global talent acquisition needs (especially junior and entry-level profiles) • Budget Management PERSON SPECIFICATION AND REQUIREMENTS • Minimum 7 years’ experience in recruiting/ talent acquisition; a combination of both in–house and external agency experience is preferred • Master’s degree in Human Resources, Psychology, Political Science or related fields • Experienced in the use of ATS software and MS Office • Demonstrated ability to think outside the box and execute on key strategic recruiting initiatives • Ability to manage multiple priorities with ever changing deadline • Strong business acumen and understanding of how recruitment and workforce planning impact the overall organization in a consulting environment • Excellent interpersonal skills, proactivity, and ability to work in a team • Good work planning skills according to emerging priorities • Fluent in English

On behalf of our Client, an Italian Multinational Company, we are looking for a Product Marketing Manager who will Handle market research on current trending products, Contribute to the definition of timescales for upcoming products, Influence pricing, Support sales teams, Develop story-telling and market positioning around products, Analyze trends and needs related to the regional markets and different distribution channels. REQUIREMENTS: Proven experience as a Product Marketing Manager, Brand Manager or similar role Background in design and copywriting is a plus Experience in market analysis Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of web analytics tools (Google Analytics, WebTrends) Excellent communication skills Keen eye for detail Creativity Analytical mind and strong quantitative skills BSc/BA in Marketing, Communications or similar field Proven experience of at least +5 years in a similar role in “Industry and Service” world Competence in software/digital features.

We are seeking a strategic and hands-on Global CIO / IT Director to lead the company’s global IT and digital agenda.  JOB PURPOSE The role will work in envisioning, defining, and implementing applications and systems, user experience, data integrations, and predictive analytics. The role will be in charge of the development and maintenance of IT solutions for the company by working with different stakeholders in order to optimize business process efficiency and implement enhancements to internal business processes as well as managing successfully the ERP implementation to ensure that integrated data flows from ERP and production systems support comprehensive business intelligence dashboards, KPI monitoring, and predictive analytics initiatives. MAJOR ACTIVITIES Define the overall ICT architecture and the evolution road map also considering (having strong confidence with) new emerging technology and trends, among others cloud-native architecture, microservices, containerization (es. Docker, Kubernetes) and serverless computing. • Define, on a recurring basis and in alignment with company leadership, IT development roadmaps and strategic plans on an annual and three-year basis. • Manage global implementation and development projects in the application area in a structured manner, meeting internal customer requirements, coordinating the internal development team and/or working with external consultants, with a primary focus on ERP systems, local and IC business process improvement, and BI; • Ensure appropriate application maintenance (both evolutionary and corrective), in compliance with local regulations and corporate policies; • Manage global implementation and development projects in the systems area in a structured manner, meeting internal customer requirements, coordinating the internal systems team and/or working with external consultants, with a primary focus on collaboration tools and the O365 environment, networking, and unified communication; • Ensure appropriate systems maintenance (both evolutionary and corrective), in compliance with local regulations and corporate policies, and by defining and guaranteeing detailed SLAs; • Manage the execution of IT projects aimed at production environments, collaborating with department managers in defining related organizational improvements; • Manage the annual budget (costs and investments), negotiations, contracts, and relationships with global IT service partners and providers, assessing and identifying new collaborations and continuously improving solutions; • Provide company leadership with structured weekly reporting on project progress, with a global scope and covering all IT areas of responsibility; • Support departments in feasibility studies for new high-innovation projects; • Conduct research on emerging technologies and assess their potential impact and applications within the Company environment; Drive process reengineering initiatives across departments by leveraging digital tools and ERP functionalities, in alignment with business strategy and operational excellence goals • Coordinate and organize IT department resources and functional workflows according to standards and best practices (ITIL). PROFILE Education (minimum/desirable): Bachelor’s degree in business, Mathematics, IT or related Languages: English, Italian Experience/professional requirements: Qualified applicants will have a minimum of 5-8 years’ experience in a similar role Experience in integrating ERP systems with manufacturing and production systems (e.g., MES) to enable real-time data acquisition and process visibility Minimum Qualifications: Has a good comprehension and experience in automation implementation and in Artificial Intelligence (AI )in IT operations (AIOps), including predictivemaintenance, automated response to incidents and intelligent monitoring. Manage agile methodology (es. Scrum, Kanban) and is able to lead and execute digital transformation  programs. Show strong communication ability, in particular transferring technical information to non technical people, and a collaborative approach  to work. Demonstrated in-depth understanding of Business Analysis fundamentals, including requirements elicitation, stakeholder collaboration, effective and timely communications, and test case creation and implementation Demonstrated successful project delivery with MS Dynamics NAV and Business Central Proven experience in designing, optimizing, and supporting core business processes Demonstrated track record of technical delivery of IT systems, particularly business systems Experience in IT project management, process definition, testing, IT strategy and roadmap development Planning, negotiation and facilitation skills Creative problem-solving ability Strong analytical and critical thinking skills Ability to plan and organize by prioritizing, looking ahead, raising issues, providing solutions and meeting deadlines Preferred Qualifications: Experience in system and data architecture Demonstrated experience in IT operations Experience in CPQ System PMP certification Understanding of enterprise data flows and architecture; experience governing data consistency and synchronization between business systems

You will have the opportunity to create and develop footwear products for Men’s and Women’s and be involved in the creative process. You will have a direct, daily contact with the footwear factory in Italy (Marche area), and will pilot the development of all products within the timings requested, for both mens and womens, and both runway and pre-collections. You will report directly to the Owner and to the Head of Collections development and Merchandising. Your key accountability : Proficient ability to apply and perform graphic design skills Understand and present design concepts Proven technical knowledge and skills in order to accurately provide information to designer, and accompany the technical development of the products by the footwear team in Marche. Proven ability to manage multiple projects and timelines at all stages, design reviews, product management interaction Who you are : 3 to 5 years experience Excellent drawing skills Computer literate using Macintosh computer Ability to use Photoshop, In Design and Illustrator Driving license Avaibility to travel to the shoes factory (Marche area) and the studio (Reggio Emilia area) when requested.  

For an important and representative multinational Group, leader in its field, we are looking for: SALES & MARKETING DIRECTOR The Candidate with University degree in business / marketing / sales or related fields will have 5 or more experience with a Logistics Service provider in a similar role, deep warehousing and distribution operations knowledge, and nderstanding of IT/IS solutions. The candidate is reporting directly to the Italy Managing Director and functionally to the Group Sales & Marketing Director. Key responsibilities: Draft a strategy and business development plan as per the country targets; Develop the pipeline for warehousing and transport opportunities (including co-packing) identifying contacts of potential and target customers; Drive tactical sales measures to fill idle space when needed Conduct Go/No Go analysis Identify the key points and set the priorities on tender quotations Ensure a smooth & compliant tendering process Coordinate the response with all the relevant stakeholders Negotiate the offers and the contracts Propose & develop the local marketing strategy Pilot internal negotiations (legal, finance, corporate) Announce NO GO’s to customers and orient their decisions Work in close-cooperation with the communications department (press releases, public events, articles in the newspapers…) Create and/or update materials (slides, company presentation, etc…) Must have: Excellent project management and commercial approach as well as proven capability to close deals; Good interpersonal, managerial & communication skills; Italian mother tongue, fluent in English; Driving license and ability to travel (up to 50%). Only applications from Logistics Service providers will be considered. Nice to have: Any other languages Place of work: Lombardy Level: Executive