SENIOR CONTROLLER

Per un’importante realtà nostra cliente ricerchiamo un/a:  CUSTOMER CARE LOYALTY & CRM MANAGER Sarà responsabile della definizione delle azioni di retention e dei programmi Loyalty in linea con le strategie marketing e di vendita tramite analisi della customer experience nei punti vendita e KPIs Principali aree di responsabilità: Progettare, aggiornare e mantenere programmi loyalty in collaborazione con agenzie esterne, assicurandone la corretta applicazione all’interno dei punti vendita; Gestire le agenzie creative esterne che collaborano con l’Ufficio per la definizione di strategie e la realizzazione di contenuti dei programmi; Garantire analisi strategiche in merito all’attuale clientela servita e al target prefissato, al fine di definire azioni di fidelizzazione, anche basate su competitor e sulle best practice/trend di mercato; Analizzare metriche di performance dell’attuale panel di prodotti (Market e Somministrazione), con l’obiettivo di definire iniziative di retention e programmi fedeltà quali azioni promozionali e di scontistica, gadget omaggio, punti fedeltà, ecc.; Monitorare le performance della campagna di loyalty presso i punti vendita attraverso l’analisi costante di KPIs, sondaggi e indagini verso la clientela e, ove necessario, progettare ed attuare azioni correttive;  Garantire il corretto indirizzamento e monitoraggio dei reclami e i quesiti provenienti dalla clientela e dagli Store Manager sui diversi canali in ottica di potenziare la customer retention e migliorare il servizio e i prodotti erogati; Allineare periodicamente il Chief Customer Officer in merito alla performance delle campagne con reportistica e, ove necessario, effettuare azioni di escalation per la gestione di reclami ricorrenti e/o significativi. Principali prerequisiti: Conseguimento della Laurea Magistrale o Triennale; Conoscenza e capacità di analisi ed interpretazione dei KPIs di riferimento; Spiccata proattività, creatività e doti relazionali; Buona conoscenza della lingua inglese.         

For an important company, leader in the sector of electric motors for the household appliances sector, we are looking for a:   SENIOR BUYER The Senior Buyer is part of the Purchasing Department within Global Supply Chain and reports to the head of Procurement & Supply Chain. He / she will play a pivotal role in support to the company's procurement strategy growing in the Function to assume the role of Purchasing Manager. MAIN ACTIVITIES AND RESPONSIBILITIES To manage indirect procurement, including the purchasing of goods, services, supplies, and materials needed for daily operations.  To work with a high level of autonomy of control and management of the supplier’s relationship and liaising closely with Technical Dept., Production, Finance and Sales to achieve targeted performance.  To perform a procurement role for assigned product categories, by developing effective procurement strategies to ensure cost-effective, timely and high-quality procurement.  To manage risks and source new suppliers including validation, contractual negotiation and supply transition management.  To support project buying activities for new products. To be responsible for the proper execution of Procurement Processes in the areas of Strategic Management and Source to contract.  To be accountable for daily monitoring performance and results.  PROFESSIONAL AND TECHNICAL SKILLS Technical or business university degree: Engineering or Management   Broad and proven track record of procurement experience in manufacturing companies, multinational preferential (5 plus years). Demonstrates best cost sourcing in a technical environment.   Proven contractual negotiating skills.  Broad experience with supplier contracts and agreements, additionally project management within multi-disciplinary teams.   Strong analytical skills.   Fluent in English.  Proven ability to conduct complex, quantitative and statistical analyses complimented with qualitative inputs from multiple sources to draw conclusions and make recommendations.  Logical thinker with a good attention to detail and high level of commitment. Proficiency with ERP systems including DRP/MRP, purchasing and inventory modules is a plus . Proficient in use Lean tools whenever applicable and collaborating with other functions within the end-to-end supply chaiN.   Strong User capability and experience with Power BI and MS Office, specifically with Excel (advanced), Word, Access is essential. SEDE DI LAVORO: Olgiate Comasco (CO)

For a multinational company operating in transport and logistic sector, we are looking for a SALES AND MARKETING SPECIALIST The candidate will develop new businesses within the given strategy of the country as per the company guidelines and ensuring the businesses profitability after start up. Main activities and responsibilities: Pre-sales Develop the Pipeline for warehousing and transport opportunities (including Copacking) and identify contacts of potential and target customers, align with strategy [industry, products, geographies], open doors and start a relationship on local level. Tender management Go / No Go analysis (including fit with commercial policy). Identification of the key points to win. Set the priorities on tender quotations as per: Resources availability, Chances to win the tender, How the business fits with FM needs. Ensure that the tender process is organized in order to deliver the customer on time and coordinate the response with all relevant stakeholders and engage the required resources, in order to finalize the valued solution. Articulate the customer demand and specific request within the project to ensure the right internal understanding for the solution design. Articulate the proper solution description to avoid misunderstandings or wrong interpretations. Challenge all the quotations received by the solution engineers before the final approval of Operations (purchase costs, productivities, activity organization, real estate solution, etc..). Negotiate the offers incl bid closing with the support of the Managing director when needed and the contract with the customer after the business is awarded. Ensure full compliance during the tender process. Reporting Regularly update the pipeline status and take actions when needed. Support finance for Business Investment applications preparation / discussion for new business won. Marketing Press releases preparation together with the communication department. Participation in public events including public speeches. Writing articles to newspapers together with the communication department. Propose and develop the local marketing strategy in alignment with the company rules. Company presentations preparation & update. Show cases / references slides update. Communication Push and orient customer decisions. Pilot internal negotiations (Legal, financial, Corporate). Qualifications, personal and technical skills University Degree. Minimum 5 years’ experience with a Logistics Service provider in a similar role; deep warehousing and distribution operations knowledge and good knowledge and understanding of logistics processes and goods flows. Concept development / understanding based on customer requirements. Warehousing and distribution costs and their impact on the final budget. Understanding of IT/IS solutions. Excellent project management and commercial approach. Good Inter personnel and communication Fluent English. Location: Vellezzo Bellini (PV)

For a major customer in the automotive sector, we are looking for a:   Mechanical Development Quality Responsible    Summary Description   Member of the Quality Development Team. Main task is to execute Advanced Quality activities for the new products under development contributing to flawless launches and the continuous improvement of current production of the Transmission components (gearbox, e-axle, PTU, etc…).  Key Responsibilities Actively participate in the risk assessment of new vehicle under development Manage the analysis of opened issues (including Development, Test Drive and Field) including the corrective actions to solve the issue Prepare the report by involving the Vehicle Regulation Team in case of field issue which could cause an action on field.   Analyse the drawings ensuring the fully alignment to the technical specification prescribed.  Analyse BOM (Bill of Material)  Actively participate to the design review.  Actively participate to prepare DFMEA and PFMEA. Prepare along with Cross Functional Team the action plan to improve the reliability products Monitor Quality deliverables (KPI) vs Target defined per each Program Gate. Define and lead the corrective actions to achieve the Quality Target defined for the vehicle under development. Prepare the Quality KPI reporting.   Skills and Requirements   Master’s degree in mechanic/automotive/mechatronic engineering or equivalent. Minimum 3 years in automotive experience  Deep knowledge of automotive core tools (FMEA, SPC, MSA, PPAP, 8D discipline and problem solving methodology) and IATF 16949 Able to organize and prioritize completion of assigned tasks. Positive attitude towards teamwork, proactive approach, problem solving attitude. Good capacity of analysis and synthesis. Good verbal and written communication skills in English is mandatory.   Workplace: Modena

Per storica realtà manifatturiera di medio - grandi dimensioni, leader nel suo settore con sedi produttive in Italia ed all’estero, stiamo ricercando un/una:   HR MANAGER   Il/La Candidato/a riporterà direttamente alla Direzione Generale e si occuperà delle attività di Gestione delle Risorse Umane e dello Sviluppo Organizzativo, coordinando risorse interne e consulenti esterni.   PRINCIPALI COMPITI E RESPONSABILITA’ Supportare i Responsabili di Funzione nella gestione efficace delle persone. Gestire l’attività di amministrazione del personale e redazione del budget. Gestire la ricerca e selezione del personale per le sedi del Gruppo in Italia, anche con il supporto di società di Head Hunting. Definire piani di formazione e crescita delle risorse sulla base delle esigenze emergenti (soft e hard skills) ai diversi livelli aziendali in linea con il percorso di sviluppo aziendale. Introdurre sistemi strutturati di performance management e piani di incentivazione ai diversi livelli aziendali. Definire un piano di employer branding per aumentare l’attrattività sul mercato del lavoro. COMPETENZE Il candidato ideale dovrà possedere i seguenti requisiti: Laurea in discipline economiche, umanistiche, giurisprudenziali o ingegneria gestionale. Pregressa esperienza di almeno cinque anni nella mansione, in aziende industriali strutturate e di medio-grandi dimensioni; Ottima conoscenza del pacchetto Office; Ottima conoscenza della lingua inglese; Capacità di lavorare in team; Capacità di gestione e risoluzione delle criticità (alto livello di problem solving).   SEDE DI LAVORO: Area di Vigevano, possibilità di parziale Smart Working.            

Per un’importante realtà, leader nel suo settore, ricerchiamo un/a: OPERATIONS MANAGER MAKE TO ORDER La posizione prevede la completa responsabilità di tutte le tematiche che riguardano l’area delle Operations di diversi stabilimenti del gruppo e la guida delle risorse interne per favorire il raggiungimento degli obiettivi di produzione e di business. Principali attività: Gestione della produzione, in conformità con le esigenze qualitative dei clienti e nel rispetto delle tempistiche assegnate Responsabilità della pianificazione della produzione secondo il budget definito e definizione del piano di produzione, in coerenza con le logiche gestionali definite e controllo dell’avanzamento Monitoraggio delle prestazioni per garantire che gli obiettivi degli stabilimenti assegnati ed individuali siano raggiunti in termini di tempi e budget prestabiliti Sviluppo di processi e metodi di lavoro finalizzati ad incrementare l’efficienza e l’efficacia della produzione Implementazione di attività e processi di Lean Manufacturing in ottica di eccellenza e razionalizzazione dei processi produttivi Promozione del lavoro di gruppo e creazione di una cultura di miglioramento continuo e responsabilizzazione delle risorse Attuazione delle azioni correttive necessarie per ottenere risultati nei tempi previsti, rispettando il budget affidatogli/le e i livelli di qualità richiesti. Requisiti principali: Laurea in discipline ingegneristiche o economiche; Consolidata esperienza in un ruolo analogo presso complesse realtà industriali che fanno produzione su commessa;   Una pregressa esperienza nella gestione di più stabilimenti e di attività di re-layout costituisce un plus Forti capacità manageriali e di leadership. Conoscenza approfondita delle metodologie di Lean Manufacturing Forte attitudine al problem solving e all’operatività Inquadramento: Quadro Sede di lavoro: Provincia di Bologna  

For our important Client, Leader Company in travel’s World, Consea is looking for ENTERTAINMENT GUEST EXPERIENCE DIRECTOR The main goal is supervising the entertainment department operations making sure that the product quality is in line with company expectations and guests' needs. Direct cooperation with a team of colleagues responsible for the other areas of Guest Experience (Meet & Greet, Hospitality, F&B, Housekeeping, HR, ). Key Activities: Fleetwide  Product Plan Coordination (based on seasons, liaise with Artist coordinator, Musical Coordinator, Production Coordinator, Technical Operations manager, Animation Product manager to grant a smooth planning according to itineraries, and guests' typology; Coordination with Hotel Ops Director and HR Dpt. to define a correct planning and rotation of Cruise Directors and Assistant Cruise Directors; Draft down with Hotel Ops Director a yearly Entertainment Audit Plan including follow ups on audits performed by the CD Traveling; Liaise with Animation Coordinator and Technical Operation Manager in order to plan and grant a fleetwide proper rotation of animators, technicians ; Study & develop an Entertainment Program of activities tailored on ship's itineraries,  guests profile and markets needs Liaise with Entertainment Musical coordinator in order to plan and grant  fleetwide the required Musical standards; Liaise with Entertainment Production Coordinator in order to grant the required Production  standards; Constantly analyze feedback from guests and presenting recommendations for improvement based on the findings; Have a constant contact with on board CD and ACD and be the main referent point for them; Being responsible for supervising the entertainment product on board and controlling that the product quality is in line with company expectations and guests' needs; Coordinating and supervising with production Mgr, CCA coordinator, CAA coordinator, Technical Consultant , Music coordinator, Artist coordinator the recruiting quality of the selected candidates (production singers, dancers, technicians, djs animators, musicians, artists...) Supporting the development of external projects from different sectors (Internal and External Communication dpt, Sales Dpt, Marketing Dpt, International Markets dpt, Special Services dpt etc), when the Entertainment is an integral part of the delivery requests Supporting the project owner in the design of the Costa Company Annual Best event as Costa Club Cruises, Protagonisti del Mare, Charters, Loyal Special Group Requirements: - Skills of: creativity, artistic sensibility, knowledge of Entertainment World in its various expressions. Preferably strong knowledge of stage and backstage execution of 360 degree Entertainment Activities (Productions, Artist Shows, Games, Musical Performances, Events, Activities in cooperation with On Board Revenue section)  - Excellent managerial qualities as well as administrative management and adequate distribution of a a substantial annual budget.        - Communication skills, multilingual product management, organization of events and problem solving skills - Italian and English fluent, and preferably knowledge of a third language between French, Spanish and German. - Strong spirit of flexibility, used to teamwork and to management of a group of people to be coordinate by objectives. - Available to travel during the year in Italy and abroad visiting the ships and living the experience on board to check our product and coordinate any adjustments and implementations. - Excellent communication skills focused on promoting openness and transparency. - Focused on learning and research, welcoming feedback and others’ ideas. - Open to diversity and cultural differences - Real team player able to encourage and help others in giving their best. .- Strongly committed to enhance sustainability            

For our client, an international company that manufactures semi-finished plastic products for several industries such as automotive, aerospace, electronics, medical, solar energy, and so on, we are looking for the OPERATIONS MANAGER to oversee 2 manufacturing plants based in North America. Mission: The candidate will coordinate Production, Quality and Logistics functions of each plant, reporting to the General Manager / Managing Director. Key Responsibilities: Oversee the manufacturing process in two plants. Coordinates the two manufacturing plants' short-term and long-term planning, KPIs, and operating procedures. Ensures proper inventory management and allocation of resources, as well as the continuous improvement of the production processes and the flow of incoming material to feed the production processes, together with the respective plant production managers. Manage production efficiency, reduce costs, and ensure timely delivery of products by monitoring and evaluating operational effectiveness. Propose changes to the effects necessary to improve the viability and quality of the products. Promote and drive continuous improvement, ensuring leading indicators align with procedures and targets defined by local and global manufacturing practices. Ensures compliance with the required lead times, orders, and deliveries. Assess, manage, and monitor the correct training of the plant's personnel to assure compliance, quality, and safety. Performs other duties as assigned. Qualifications and Skills: BS Degree in Engineering (preferred) 10 years of experience processing plastics materials with at least five years experience in a supervising / managing role. Previous experience managing production / operations at a manufacturing / transforming company specializing in semi-finished plastics products, for the medical and electronics industries as preferred. Production management and knowledge of production processes, continuous improvement, quality controls and management, industrial logistics flows, machine installation, process engineering, and improvement. Fluent in English and in Italian (preferred) Excellent leadership and communication skills Strong teamwork and conflict management skills Problem-solving approach Flexibility and adaptability Ability to travel 50% of the time, domestically and internationally Job location: The candidate could live in either USA location.  

Per un’importante realtà nostra cliente ricerchiamo un/a: AREA MANAGER TRIVENETO Riportando direttamente al Global Retail e all’Head of Franchising, gestirà 35-40 punti vendita sia Retail che Franchising. Principali aree di responsabilità: Coordinamento, gestione e supervisione della rete DOS; Controllo sull'applicazione delle policy e delle linee guida del Brand (store setting, visual merchandising, cerimonia di vendita, sicurezza, ecc.); Monitoraggio dei KPIs degli stores; Supporto alle Risorse Umane nella gestione, formazione e reclutamento del personale di negozio; Coordinamento circa la gestione degli stocks e attività di auditing nei punti vendita. Principali prerequisiti: Esperienza maturata in ambito Retail, nella gestione dello store e conoscenza dell'area di competenza; Capacità di ascolto, comunicative, di pianificazione e organizzazione; Almeno 3/5 anni di esperienza nel ruolo; Conoscenza fluente dell'inglese. Sede di lavoro: Veneto

Per azienda leader in Italia in software e tecnologie per il settore “Education” Consea sta ricercando un: SALES MANAGER Nello specifico la figura si occuperà di: Vendita prodotti e servizi alle scuole sul territorio italiano; Sviluppo di strategie di vendita; Sviluppo di nuovi account sul territorio; Sviluppo, condivisione con la Direzione, ed implementazione degli obiettivi pluriennali definendo budget e business plan; ; Elaborazione di report periodici sull’andamento delle vendite e prospettive future; Gestione della rete commerciale (diretti, agenti e distributori); Coordinamento con le funzioni aziendali (marketing, HR, etc.) relativamente a: Comprensione delle esigenze del mercato Sviluppo offerta di prodotti e servizi Pricing   COMPETENZE RICHIESTE Esperienza +10 anni nel ruolo di responsabile vendite, in aziende strutturate, preferibilmente in settori tech o education Forti capacità analitiche e conoscenza di tools di Business Intelligence Eccellenti doti manageriali nella gestione del team e nell’interazione con i colleghi Interesse a temi legati alla sostenibilità ambientale ed al ruolo sociale delle scuole Attitudine al cambiamento e comprovata capacità di guidare processi di trasformazione