For our important customer, we are looking for a: HEAD of CRM Reporting directly to the Chief Customer Officer, the figure will own the customer retention strategy and will be responsible for delighting customers, driving engagement, conversion, and revenue growth. Main Responsibilities: Develop and implement a comprehensive CRM strategy aligned with organizational goals and customer-centric values; Collaborate with senior leadership to align CRM initiatives with overall business objectives; Design, implement, and oversee a new customer loyalty program to drive customer retention and satisfaction; Analyze customer data to identify opportunities for personalized engagement and targeted promotions within loyalty programs; Monitor and evaluate the performance of loyalty initiatives, providing insights and recommendations for continuous improvement; Utilize data analytics and segmentation strategies to personalize customer experiences and drive engagement; Analyze customer behavior and feedback to identify opportunities for improvement and innovation; Lead the development and execution of marketing campaigns to drive customer engagement, conversions, and brand loyalty, working closely with the CRM specialist and with the rest of the Customer team; Develop and maintain key performance indicators to measure the effectiveness of CRM initiatives; Conduct A/B testing and analyse key performance metrics to optimize campaign effectiveness and customer engagement; Oversee the optimization and utilization of Salesforce, maximizing its potential to drive business growth; Ensure seamless integration of CRM systems with other business applications and platforms; Stay abreast of industry trends and emerging technologies to continually improve CRM Capabilities; Develop and nurture one direct report, providing guidance, mentorship, and fostering a collaborative work environment; Provide strategic input on how CRM strategies can support and enhance other business functions; Foster a culture of customer-centricity throughout the organization. Main Prerequisites: Bachelor degree in Business, Marketing, or a related field. Master degree is a plus; 6+ years of experience in senior-level CRM roles; Strong analytical and critical thinking skills ; Strong Salesforce platform expertise; In-depth knowledge of CRM data analytics and customer segmentation strategies; Strong business and commercial acumen; Detail-oriented with project management attitude; Passion for food and the world of dining is a plus. Workplace: Milano or Castelvetro di Modena. Travel for 20% of the time to Castelvetro di Modena

For our client in the luxury sector, we're looking for a:SHOES & LEATHER GOODS MERCHANDISERMain activities and responsibilities: • Gather selling on different markets and channels (retail, franchising e wholesale) to structure the collection; • Gather feedback on products from the market fostering; initiatives and special project to meet needs of different markets; • Monitoring both on a qualitative and on a quantitative levels competitors on pricing, products, materials, shapes; • Elaborating and establishing the collection plan (functions, price ranges, number of lines, model types etc); • Managing the process of defining price objectives for the collections; • To guarantee activities in order to support during editing of samples for finalizing final offers and display programs; • Supporting in defining products purchasing packages adapted according to different features/dimensions of Boutiques and shops; • To guarantee commercial forecast activities related to collections’ trends (sell out forecast to allow Production start over); • Training sessions organization in show room before buying office start to show to sales associates, Boutique managers and Retail employees the collection mood, the materials, the products and accordingly the different way to utilize them.   Requirements: • 3 + years of experience; • Strong knowledge of RTW; • Bachelor’s Degree or equivalent required; • Analytical, organizational skills and strategy building skills; • Excellent written, verbal, presentation, relational skills; flexibility and open minded approach; • Judgment and mature business skills; • Fluent English, knowledge of French is a plus

Per prestigioso Gruppo multinazionale leader nel settore del raffreddamento, stiamo cercando un/una:   SUPPLY CHAIN PROCUREMENT ENGINEER   La posizione prevede l’approvvigionamento dei materiali di propria competenza, gestendone i parametri di riordino e di stock level, assicurandone la disponibilità in accordo al piano di produzione, monitorando le giacenze di magazzino ed evitando missing parts o stock out.   Principali responsabilità: Analisi dei fabbisogni dei materiali (MRP); Emissione ordini di acquisto, sollecito e raccolta conferme d'ordine; Organizzazione trasporti e conti lavoro; Aggiornamento e sollecito consegne + Compilazione piano di expediting; Analisi del valore magazzino e monitoraggio KPI ITR e Obsolescenza; Aggiornamento parametri logistici (punti di riordino e livello scorte); Ridurre la numerosità dei mancanti alla data programmata; mantenere sotto controllo il livello delle scorte di magazzino e il relativo valore; mantenere il valore ITR al valore target stabilito; ottimizzare i trasporti.   CARATTERISTICHE PERSONALI E COMPETENZE TECNICHE Laurea; Conoscenza gestionali e applicativi informatici (Sap, …); Gestione amministrativa e documentale del magazzino (inventari, indici di rotazione, stock, giacenze, fatturazione, ecc.); Gestione delle attività di approvvigionamento; Pianificazione e programmazione produzione e controllo materiali; Conoscenza del processo produttivo e dei materiali; Gestione delle spedizioni (piani di carico, rispetto tempi di consegna, stoccaggio, ecc.); Followership e proattività (Autonomia); Efficacia e orientamento al risultato (Iniziativa); Spirito di squadra, negoziazione, orientamento al Cliente, problem solving; Fluente conoscenza della lingua inglese.   Sede: Pavia

For an important company leader in Leisure, Travel & Tourism sector we are looking for an:                                                    ON BOARD SALES ACTIVATION MANAGER Main responsabilities: Supports Onboard Sales Director, conduct weekly meeting, sales analysis, kpis and redemption, implement new activities Collaborate to market analysis conducted by Marketing Research team to understand categories and brands that better suites costumers needs Supervise shops standards together with marketing, communication and Onboard Retails business owner team with the aim of promoting the existence of an overall brand image, standardized on all ships Act as a liaison between the various departments involved in the brand’s sales strategy (marketing, communication, onboard Retail, concessionaries, onboard sales & marketing, CRM, etc.) Contribute to define onboard sales budgets and follow up the objectives, carrying out the corresponding commercial actions to boost onboard sales Implement actions to attract customers to shops/experiences with the aim of increasing the ships sales volume together with Design Experience team Define with HR onboard training requirements and needs, collaborate to conduct training sessions on sales techniques and storytelling to present products and increase sales opportunities Based on product analysis provide the necessary feedback work with onboard retails to achieve the right product mix and maximize sales results Coordinate and manage ships’ sales team together with Onboard HR shore team (selection, training, engagement, incentives, etc.)”   Skills required Strong Analytical skills and data driven approach; Direct Sales experience and knowledge of sales technique; Retail Experience (Area Manager, Retail Ops Manager, District Manager); Strong commitment to meet deadlines ensuring high quality deliverables Excellent interpersonal, communication and negotiation skills Teamwork skills, ability to communicate well and actively listen Fluent spoken and written English  

Per conto di un’importante realtà attiva nello sviluppo di soluzioni software avanzate per l’automazione industriale, siamo alla ricerca di un/una Senior Software Developer C# La risorsa selezionata, a capo del team dedicato, sarà coinvolta nello sviluppo di applicazioni in ambiente .NET, con particolare attenzione a progetti legati all’industria 4.0, alla gestione dei dati e all’integrazione tra sistemi software e dispositivi hardware. Responsabilità principali Sviluppare e manutenere applicazioni desktop in ambiente Windows utilizzando C# e .NET. Partecipare alla definizione dell’architettura software e all’analisi dei requisiti tecnici. Collaborare con team multidisciplinari per l’implementazione di soluzioni integrate. Curare la documentazione tecnica e contribuire all’ottimizzazione del codice. Assicurare la qualità del software attraverso attività di testing, debugging e refactoring. Requisiti richiesti Laurea in Informatica, Ingegneria Informatica o titolo equivalente. Almeno 5 anni di esperienza nello sviluppo software con linguaggio C# e framework .NET. Conoscenza approfondita di Microsoft SQL Server e linguaggio T-SQL. Capacità di modellare software con UML e di applicare i principi OOP. Esperienza con strumenti di versionamento del codice (Git o simili). Buona conoscenza della lingua inglese, scritta e parlata. Attitudine al lavoro in team, proattività e orientamento alla qualità del prodotto. Sede di lavoro: Provincia di Pavia

Key Responsibilities: Manage tax matters at both domestic and international levels, including VAT and customs duties. Oversee tax benefits (e.g., Patent Box, R&D credits) and handle tax reimbursement processes. Provide support to the Group companies during tax audits, assessments, and related matters. Deliver comprehensive tax services in compliance with local and international regulations, ensuring timely submissions. Participate in the preparation and review of tax returns and related compliance documentation. Play a key role in budgeting and reporting processes for Group companies. Identify, develop, and implement tax-saving opportunities in both direct and indirect taxation areas. Assist in the preparation of Transfer Pricing documentation and support intercompany pricing adjustments. Key Requirements: Educational Background: Law degree or Accounting qualification. A Master's degree in Tax Law is a plus. Experience: 4-5 years of proven experience in tax advisory or corporate tax roles, ideally within an international environment. Skills: Strong proficiency in tax software, Excel, and Word. Exceptional analytical skills with a meticulous approach to handling complex tax matters. Ownership and accountability in managing tasks and delivering results. Excellent interpersonal and communication skills, with the ability to engage effectively across all levels of the organization. Languages: Fluent in English. French knowledge is an advantage.    

 Progettista esecutivo /Disegnatore tecnico Job overview: la risorsa si occuperà della progettazione esecutiva di allestimenti di stand, eventi, showroom, mostre e della supervisione dei lavori in cantiere. Riporto: Responsabile Ufficio Tecnico Istruzione e formazione: Diploma di Geometra, Perito o simili e/ o Laurea in Disegno Industriale o similari. Conoscenza della lingua inglese parlata e scritta Esperienza: almeno quinquennale nel settore Soft Skills: metodo e precisione; flessibilità; dinamismo Sede di Lavoro: provincia di Milano con disponibilità a trasferte presso i cantieri.

FOR A LUXURY GOODS BRAND WE'RE LOOKING FOR A HEAD OF RETAIL EUROPE. WE'RE SEARCHING A CANDIDATE WITH EXTENSIVE EXPERIENCE IN FLAGSHIP DEVELOPMENT STRATEGY TO HEAD ITS RETAIL DIVISION. THE IDEAL APPLICANT WILL HAVE A SOLID UNDERSTANDING OF THE EUROPEAN RETAIL MARKET, AS WELL AS A DEMONSTRATED EXPERIENCE IN STRATEGIC DEVELOPMENT, INCLUDING CONCEPT-TO-EXECUTION OPENINGS OF FLAGSHIP STORES, SHOP-IN-SHOPS AND CONCESSIONS.RESPONSIBILITIES INCLUDE:BUSINESS DEVELOPMENT - TRAVELLING TO BE ABLE TO UNDERSTAND DIFFERENT BUSINESS OPPORTUNITIES - LEASE NEGOTIATIONS, RESEARCH AND DEVELOPMENT OF RETAIL NETWORK - IDENTIFY OPPORTUNITIES TO INCREASE TURNOVER AND MONITORING THE RESULTS OF THESE INITIATIVESBUYING - PROPOSE SELL-IN BUDGETS AND ANNUAL BUDGETS FOR ALL POINTS OF SALE - BUYING FOR ALL MONO BRAND SHOPS - MANAGING SHOP ORDERS IN THE DIFFERENT SALES CAMPAIGNS - FOLLOW UP ALL SPECIAL ORDERS WITH THE DIFFERENT DEPTS FOR SPECIAL CUSTOMERSOPERATIONS SUPERVISION - COORDINATING ORGANISING AND IMPLEMENTING ALL SHOP LAUNCHES AND COLLABORATIONS ACCORDING TO THE GUIDELINES OF THERE HEAD OF COLLABORATIONS - COORDINATING THE ORGANISATION OF SPECIAL PROJECTS AND EVENTS AIMED AT PROMOTING THE BRAND AND INDIVIDUAL POINTS OF SALE - TRAVELLING TO THE DIFFERENT SALES POINTS TO BE ABLE TO UNDERSTAND ON-SITE ISSUES - COLLABORATING WITH STORE MANAGERS IN TRAINING SALESPEOPLE MANTAIN THE MOTIVATION, PROMOTE AND IMPROVE THEIR SKILLS AND EVALUATE THEIR SALES RESULTS - ANALYSING THE PERFORMANCE OF THE STORES (INCLUDING ONLINE) RELATED TO PRODUCT AND SALES - MONTHLY REPORTING TO THE CEO FOR SHOP PERFORMANCE AND SELL THROUGH - SUPERVISING AND ASSISTING THE MANAGEMENT AND STAFF OF THE MONO-BRAND SHOPS TO ENSURE THE ACHIEVEMENT OF THE SALES TARGETS AGREED BY THE COMPANY - APPLYING AND ENFORCING COMPANY DIRECTIVES, ALSO LOOKING FOR POSSIBLE OPTIMISATIONS OF COMPANY PROCEDURES TO ENSURE THEIR EFFECTIVE APPLICATION IN THE SHOPS - ENSURE THAT THE SHOPS OFFER THE BEST LEVEL OF CUSTOMER SERVICE THROUGH SALES CEREMONY AND PRODUCT TRAININGS FOR THE SALES STAFF - PERIODICALLY CHECK SHOP INVENTORIES TO DETERMINE OR APPROVE REPLENISHMENT REQUESTS - ENSURING THE RE-STOCKING OF ARTICLES ACCORDING TO THE REQUESTS OF THE SHOPS OR THE COMPANYHR - SEARCH FOR CANDIDATES AND EVALUATION OF NEW CANDIDATES, HIRE AND FIRE DECISION MAKING. ASSISTING HUMAN RESOURCES MANAGERS DURING THE PROCESSES OF PERSONNEL RECRUITMENT - COLLABORATE TO IMPLEMENT INCENTIVE AND REMUNERATION PROGRAMMES FOR BOTH SALESPEOPLE AND SHOP ASSISTANTS - ENSURE VERIFICATION WITH LEGAL CONSULTANTS FOR ALL DISCIPLINARY ASPECTS.

Per importante azienda, leader nella produzione di utensili di precisione per la lavorazione dei metalli nella tornitura, foratura e fresatura, stiamo cercando un/una: FIELD SALES ENGINEER AREE ROMAGNA, PESARO E ANCONA La risorsa lavorerà a riporto del Responsabile Vendite Italia e avrà l’obiettivo di presidiare e sviluppare il proprio portafoglio clienti, secondo le politiche commerciali approvate.   Principali attività e responsabilità: Collaborare con il Responsabile Vendite al raggiungimento degli obiettivi commerciali, relazionandolo periodicamente sull’andamento del settore di responsabilità. Esercitare i poteri di gestione che gli sono stati assegnati dal Responsabile Vendite, operando nel rispetto delle direttive ricevute, dei piani e delle strategie approvate, delle politiche e delle procedure aziendali del settore commerciale. Gestire i rapporti con i settori aziendali e con i clienti. Collaborare con tutti i settori della Società al mantenimento di un alto livello della soddisfazione del cliente, riportando criticamente le osservazioni raccolte Conoscere il mercato e analizzarne le tendenze, valutare i prodotti della concorrenza, interpretando la situazione economica generale e formulando suggerimenti pertinenti. Acquisire informazioni sulla solvibilità, lo stato economico/finanziario, sul livello di produzione in relazione alla capacità produttiva, e sul livello occupazionale del proprio portafoglio clienti. Promuovere azioni di contatto preliminare con la clientela potenziale, sviluppare le trattative di vendita, formulare offerte, preventivi e contratti, negoziare le migliori condizioni di vendita. Seguire l’andamento dei mercati di interesse, il comportamento dei clienti e dei concorrenti ed i cambiamenti in atto o previsti in ciascuna area di business per mantenere il desiderato posizionamento attraverso le necessarie azioni commerciali e di prodotto.   Requisiti richiesti: Diploma o Laurea. Esperienza di almeno 10 anni nel settore di riferimento (produzione di utensili di precisione per la lavorazione dei metalli nella tornitura, foratura e fresatura) in ruoli di Commerciale e/o Tecnico Commerciale. Lingua inglese. Caratteristiche personali: Problem Solving Capacità analitica Capacità di lavorare in team. Autonomia, empatia e flessibilità. Capacità di negoziazione e forte indole commerciale.   Inquadramento previsto: Impiegato  Sede di lavoro: Home office

Cara/o Candidata/o, Se vuoi sottoporre all'attenzione del Consea Head Hunting Team la tua candidatura generica alle posizioni che Consea gestisce normalmente, ti preghiamo di applicare qui a lato con nome, cognome e email, fornendo le informazioni richieste. In pochissimi minuti sarai registrata/o e sarà scrupolo dei nostri Consulenti contattarti se il tuo profilo risulterà in linea con le posizioni e i progetti da noi gestiti. Grazie! -------- Dear Candidate, If you would like to submit to the Consea Head Hunting Team your general application for the positions that Consea normally manages, please apply here on the side with your name, surname and email, providing the requested information. In a few minutes you will be registered, and our consultants will contact you if your profile is in line with the positions and projects we manage. Thank you!