© Consea 2022. All right reserved
© Consea 2022. All right reserved
For a prestigious Italian multinational group, Leader in the food sector, we are looking for a brilliant:
IT Solution Delivery Manager
Position Overview:
As an IT Solution Delivery Manager, you will play a critical role in overseeing the delivery of IT solutions and services in the domains of Supply Chain, Manufacturing, Quality and Control, and Research and Innovation and you will work closely with cross-functional teams to understand business requirements, design effective solutions, and ensure successful implementation, delivery and “up and running” of the applications.
The ideal candidate has a strong background in IT project management, business analysis, IT solution delivery lifecycle, IT service management, as well as functional/process expertise in the mentioned domains, a minimum of 7/8 years of experience; he/she has grown in environments with presence of production plants.
He/She will report to the Head of Business Solutions within the IT department.
Main responsibilities:
Lead the end-to-end delivery of IT solutions and services in the mentioned domains.
Collaborate with business stakeholders to understand requirements, identify opportunities, and define project objectives, priorities and success criteria.
Work closely with cross-functional teams, including business analysts, developers, testers, and vendors, in order to achieve the design, development, release of IT solutions that meet business needs and quality standards.
Define project scope, timelines, and resource requirements, and develop detailed project plans and schedules to ensure successful delivery.
Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure projects are delivered on time and within budget.
Support business in the adoption and usage of new systems and capabilities by setting up, shaping, monitoring change management activities, training, technical support.
Manage day to day Application Management (AM) service and operations for the applications in scope according to service management standard processes and by ensuring that all suppliers are delivering according to agreed SLA/terms and any impact due to major incidents is minimized towards customers and fixed as soon as possible.
Provide leadership, guidance, and support to project team members, fostering a collaborative and results-driven work environment.
Manage relationships with key stakeholders, including business users, IT teams, vendors, and external partners, to ensure alignment and communication throughout the project lifecycle.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
Minimum of 7/8 years of experience in IT within the mentioned domains, preferably in environments with production plants.
Strong understanding and knowledge of supply chain, manufacturing, and quality assurance processes.
Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders within the above organizations.
Experience with ERP systems, WMS (Warehouse Management Systems), MES (Manufacturing Execution Systems), QMS (quality management systems).
Fluent English, native Italian.
Location: Trieste
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Docker, Kubernetes) and serverless computing. • Define, on a recurring basis and in alignment with company leadership, IT development roadmaps and strategic plans on an annual and three-year basis. • Manage global implementation and development projects in the application area in a structured manner, meeting internal customer requirements, coordinating the internal development team and/or working with external consultants, with a primary focus on ERP systems, local and IC business process improvement, and BI; • Ensure appropriate application maintenance (both evolutionary and corrective), in compliance with local regulations and corporate policies; • Manage global implementation and development projects in the systems area in a structured manner, meeting internal customer requirements, coordinating the internal systems team and/or working with external consultants, with a primary focus on collaboration tools and the O365 environment, networking, and unified communication; • Ensure appropriate systems maintenance (both evolutionary and corrective), in compliance with local regulations and corporate policies, and by defining and guaranteeing detailed SLAs; • Manage the execution of IT projects aimed at production environments, collaborating with department managers in defining related organizational improvements; • Manage the annual budget (costs and investments), negotiations, contracts, and relationships with global IT service partners and providers, assessing and identifying new collaborations and continuously improving solutions; • Provide company leadership with structured weekly reporting on project progress, with a global scope and covering all IT areas of responsibility; • Support departments in feasibility studies for new high-innovation projects; • Conduct research on emerging technologies and assess their potential impact and applications within the Company environment; Drive process reengineering initiatives across departments by leveraging digital tools and ERP functionalities, in alignment with business strategy and operational excellence goals • Coordinate and organize IT department resources and functional workflows according to standards and best practices (ITIL). PROFILE Education (minimum/desirable): Bachelor’s degree in business, Mathematics, IT or related Languages: English, Italian Experience/professional requirements: Qualified applicants will have a minimum of 5-8 years’ experience in a similar role Experience in integrating ERP systems with manufacturing and production systems (e.g., MES) to enable real-time data acquisition and process visibility Minimum Qualifications: Has a good comprehension and experience in automation implementation and in Artificial Intelligence (AI )in IT operations (AIOps), including predictivemaintenance, automated response to incidents and intelligent monitoring. Manage agile methodology (es. Scrum, Kanban) and is able to lead and execute digital transformation programs. Show strong communication ability, in particular transferring technical information to non technical people, and a collaborative approach to work. Demonstrated in-depth understanding of Business Analysis fundamentals, including requirements elicitation, stakeholder collaboration, effective and timely communications, and test case creation and implementation Demonstrated successful project delivery with MS Dynamics NAV and Business Central Proven experience in designing, optimizing, and supporting core business processes Demonstrated track record of technical delivery of IT systems, particularly business systems Experience in IT project management, process definition, testing, IT strategy and roadmap development Planning, negotiation and facilitation skills Creative problem-solving ability Strong analytical and critical thinking skills Ability to plan and organize by prioritizing, looking ahead, raising issues, providing solutions and meeting deadlines Preferred Qualifications: Experience in system and data architecture Demonstrated experience in IT operations Experience in CPQ System PMP certification Understanding of enterprise data flows and architecture; experience governing data consistency and synchronization between business systems
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