Operations Manager North America

Per un nostro importante Cliente, leader nella componentistica destinata al settore automotive ricerchiamo uno/a: KEY ACCOUNT DIRECTOR STELLANTIS Descrizione della posizione: La persona si occuperà a livello della gestione del Cliente Stellantis, con il duplice obiettivo di: sviluppare il business, anche in collaborazione con le strutture territoriali di Gruppo, verso il Cliente; assicurare una gestione efficace in termini di delivery del servizio, profittabilità e soddisfazione del Cliente. Con la finalità di mantenere la relazione con il Cliente e con le strutture commerciali territoriali al ruolo è richiesta ampia disponibilità a frequenti trasferte. Compiti e mansioni: Gestire il processo di RFQ, fino alla finalizzazione dell'ordine Monitorare lo status degli Ordini Gestire la Customer Satisfaction, come da Iso-TS Trasferire in Azienda le esigenze dei Clienti in termini di Prodotti/Servizi Gestire l'operatività quotidiana (disponibilità prodotto) Benchmark e intelligence sul Mercato (veicolarlo a Trade Marketing) Proporre, condividere ed implementare azioni di sviluppo sui clienti diretti/indiretti, raccogliere necessità attuali ed opportunità di crescita Supportare le figure di Filiale per trattative commerciali di particolare rilievo, partecipando direttamente, quando richiesto, alle trattative Competenze e requisiti richiesti: Laurea preferibilmente in discipline economiche o scientifiche Disponibilità a frequenti trasferte Costituiscono dei requisiti fondamentali: l’aver maturato un’esperienza consolidata, di almeno 10 anni, in ruoli simili presso aziende strutturate multinazionali e la conoscenza del cliente Stellantis Capacità di relazione e negoziazione Capacità di analisi e di lettura del contesto Conoscenza fluente della lingua inglese È gradita la conoscenza del francese come seconda lingua Sede di lavoro: Italia Inquadramento: Dirigente

Per importante Azienda settore siderurgico, stiamo cercando il: QUALITY MANAGER   Il/la candidato/a avrà la totale responsabilità ed autonoma gestione di tutte le funzioni relative al processo qualitativo.   Principali attività e responsabilità: Garantire e mantenere gli standard qualitativi e l’affidabilità dei processi di lavorazione interni. Garantire l’analisi ed il miglioramento continuo della Qualità di Sistemi e Processi. Coordinare ed eseguire attività di verifica ispettiva interna di Sistema, di Processo e Prodotto. Controllare periodicamente gli scostamenti dei risultati ottenuti rispetto ai target previsti. Analizzare e fornire le Linee Guida per la gestione/risoluzione dei Problemi Qualità Strategici Cliente. Garantire la trasversale diffusione di informazioni circa le attività di miglioramento ai vari Servizi. Gestire le non conformità ed il trattamento dei prodotti non conformi. Eseguire l'analisi delle non conformità segnalate dai clienti ed avviare adeguate azioni correttive. Gestire i costi della qualità.   Requisiti richiesti: Diploma di Scuola Media Superiore o Laurea in discipline tecniche Esperienza lavorativa maturata all’interno dell’area Qualità in aziende del settore Siderurgico, in particolare di produzione e/o lavorazione dell’acciaio inox. Conoscenza degli elementi di base relativi alla pianificazione della realizzazione del prodotto/ processo (APQP, PPAP, FMEA). Conoscenza dei Sistemi di Gestione della Qualità e delle Norme UNI ES ISO 9001:2015, UNI ES ISO 14001:2015 e UNI EN ISO 45001:2018, nonché dei requisiti IATF 16949:2016. Conoscenza lingua inglese parlata e scritta.   Caratteristiche personali: Comunicazione e capacità relazionali. Capacità di problem solving. Leadership. Orientamento al lavoro in team.   Inquadramento previsto: Impiegato/Quadro   Sede di lavoro: provincia di Pordenone  

For KERING EYEWEAR we are seeking a Business Controller who will be part of the Finance Team, based in Padova. How you will contribute Carrying out regular business performance analysis, analysing variances from budget/forecast with particular focus on subsidiaries Participating to the Business Reviews together with Functional Heads Identifying and implementing actions, in order to guarantee the achievement of performance targets Proactively supporting in the annual budget and forecast production for the areas of responsibility Preparing and sending specific reporting packages to the HQ with focus on Brands, Geographies, Strategic Business Plan, Channel Evolutions and Brand Positioning by Market Managing Profit & Loss Analysis by Business Responsibility Performing ad hoc analysis and controlling tasks Who you are Degree in Business Administration with excellent results (MBA being a plus) At least 5 years of working experience in similar role within international and structured organizations International experience is a plus Knowledge of SAP Proficient Microsoft Office suite user with focus on Excel Knowledge of International Accounting Standards (IFRS) Ability to design and measure KPIs, with specific focus on the P/L Ability to work cross-functional, close to business and customers with a solid business partner attitude Ability to understand business models and build business plans Ability to prioritize activities, work with flexibility and to handle stress Ability to work within fast growing environments and to contribute to build a new organization Strong leadership, which inspires colleagues and stakeholders Problem solving and decision making Communication and interpersonal skills Team work, proactivity, entrepreneurship Availability to travel  

Per Gruppo multinazionale della componentistica automotive, stiamo ricercando un/una: CUSTOMER QUALITY ENGINEER   Il Customer Quality Engineer è responsabile della gestione della qualità lato cliente, assicurando che i prodotti e i processi rispettino gli standard richiesti e gestendo efficacemente le non conformità, i reclami e le attività di miglioramento continuo.   Responsabilità principali: Essere il punto di riferimento per tutte le tematiche di qualità con i clienti assegnati. Gestione dei reclami cliente (8D, Ishikawa, 5 Why, ecc.), garantendo risposte tempestive ed efficaci. Monitoraggio e analisi dei KPI qualità (PPM, reclam rate, ecc.). Coordinamento delle attività di contenimento, root cause analysis e azioni correttive/preventive. Supporto durante audit cliente, visite ispettive o richieste di documentazione specifica (PPAP, PSW, IMDS). Collaborazione con R&D, produzione e qualità interna per assicurare il rispetto dei requisiti cliente. Partecipazione a team di miglioramento continuo (Kaizen, FMEA review, ecc.). Gestione della documentazione di qualità cliente secondo IATF 16949.   Requisiti: Laurea triennale o magistrale in Ingegneria (preferibilmente Meccanica, dei Materiali o Gestionale). Almeno 3 anni di esperienza in ambito qualità, preferibilmente in contatto diretto con clienti OEM/Tier 1. Conoscenza approfondita degli strumenti qualità (8D, 5 Why, FMEA, SPC, MSA, APQP, PPAP). Buona conoscenza delle normative IATF 16949 e ISO 9001. Ottime capacità di comunicazione scritta e orale, anche in inglese (livello B2 o superiore). Orientamento al problem solving, proattività e attitudine al lavoro in team. Disponibilità a brevi trasferte presso clienti.   Sede di lavoro: Sulmona

FOR A LUXURY GOODS BRAND WE'RE LOOKING FOR A HEAD OF RETAIL EUROPE. WE'RE SEARCHING A CANDIDATE WITH EXTENSIVE EXPERIENCE IN FLAGSHIP DEVELOPMENT STRATEGY TO HEAD ITS RETAIL DIVISION. THE IDEAL APPLICANT WILL HAVE A SOLID UNDERSTANDING OF THE EUROPEAN RETAIL MARKET, AS WELL AS A DEMONSTRATED EXPERIENCE IN STRATEGIC DEVELOPMENT, INCLUDING CONCEPT-TO-EXECUTION OPENINGS OF FLAGSHIP STORES, SHOP-IN-SHOPS AND CONCESSIONS.RESPONSIBILITIES INCLUDE:BUSINESS DEVELOPMENT - TRAVELLING TO BE ABLE TO UNDERSTAND DIFFERENT BUSINESS OPPORTUNITIES - LEASE NEGOTIATIONS, RESEARCH AND DEVELOPMENT OF RETAIL NETWORK - IDENTIFY OPPORTUNITIES TO INCREASE TURNOVER AND MONITORING THE RESULTS OF THESE INITIATIVESBUYING - PROPOSE SELL-IN BUDGETS AND ANNUAL BUDGETS FOR ALL POINTS OF SALE - BUYING FOR ALL MONO BRAND SHOPS - MANAGING SHOP ORDERS IN THE DIFFERENT SALES CAMPAIGNS - FOLLOW UP ALL SPECIAL ORDERS WITH THE DIFFERENT DEPTS FOR SPECIAL CUSTOMERSOPERATIONS SUPERVISION - COORDINATING ORGANISING AND IMPLEMENTING ALL SHOP LAUNCHES AND COLLABORATIONS ACCORDING TO THE GUIDELINES OF THERE HEAD OF COLLABORATIONS - COORDINATING THE ORGANISATION OF SPECIAL PROJECTS AND EVENTS AIMED AT PROMOTING THE BRAND AND INDIVIDUAL POINTS OF SALE - TRAVELLING TO THE DIFFERENT SALES POINTS TO BE ABLE TO UNDERSTAND ON-SITE ISSUES - COLLABORATING WITH STORE MANAGERS IN TRAINING SALESPEOPLE MANTAIN THE MOTIVATION, PROMOTE AND IMPROVE THEIR SKILLS AND EVALUATE THEIR SALES RESULTS - ANALYSING THE PERFORMANCE OF THE STORES (INCLUDING ONLINE) RELATED TO PRODUCT AND SALES - MONTHLY REPORTING TO THE CEO FOR SHOP PERFORMANCE AND SELL THROUGH - SUPERVISING AND ASSISTING THE MANAGEMENT AND STAFF OF THE MONO-BRAND SHOPS TO ENSURE THE ACHIEVEMENT OF THE SALES TARGETS AGREED BY THE COMPANY - APPLYING AND ENFORCING COMPANY DIRECTIVES, ALSO LOOKING FOR POSSIBLE OPTIMISATIONS OF COMPANY PROCEDURES TO ENSURE THEIR EFFECTIVE APPLICATION IN THE SHOPS - ENSURE THAT THE SHOPS OFFER THE BEST LEVEL OF CUSTOMER SERVICE THROUGH SALES CEREMONY AND PRODUCT TRAININGS FOR THE SALES STAFF - PERIODICALLY CHECK SHOP INVENTORIES TO DETERMINE OR APPROVE REPLENISHMENT REQUESTS - ENSURING THE RE-STOCKING OF ARTICLES ACCORDING TO THE REQUESTS OF THE SHOPS OR THE COMPANYHR - SEARCH FOR CANDIDATES AND EVALUATION OF NEW CANDIDATES, HIRE AND FIRE DECISION MAKING. ASSISTING HUMAN RESOURCES MANAGERS DURING THE PROCESSES OF PERSONNEL RECRUITMENT - COLLABORATE TO IMPLEMENT INCENTIVE AND REMUNERATION PROGRAMMES FOR BOTH SALESPEOPLE AND SHOP ASSISTANTS - ENSURE VERIFICATION WITH LEGAL CONSULTANTS FOR ALL DISCIPLINARY ASPECTS.

For Costa Crociere, worldwilde leader in the cruise sector, we are looking for a:                                          Customer Service Manager Main responsibilities: - Selecting, managing, supervising, monitoring and evaluating the following figures Hospitality & Operations Managers, Hospitality Service Managers, Supervisors and Operators, International Hosts & Guest Relation Managers - Acting as point of reference in relation to operational decisions of the Hospitality Department - Coordinating the shifts of the aforesaid staff giving specific instructions to Human Resources for the Key Positions, including turn-over, promotions, selection and evaluation of candidates - Creating and updating the various Operative Instructions, Manuals and Internal Communications. - Ensuring the drafting and implementation of the Product Plan  - Organizing the activities of the Department on the basis of the service targets. - Checking the manning and the language needs of the staff - Providing operational support to the Hospitality staff. - Checking the quality of services and compliance with operating procedures. - Following the various projects (Marketing, Sales, Communication, Costa Club etc..) which specifically involves Hospitality Department and coordinates their development - Performing periodic inspections - Implementing new activities in order to improve Customer satisfaction - Taking part of start-up operations of new structures - Reporting directly to the Director of the Department and communicates effectively with all Department Heads on pertinent matters affecting Guests’ satisfaction Profile: - Good experience in customer service in telco/commodities/outsourcing or leisure sector - Excellent knowledge of english is mandatory - Able to develop a new service model, reshaping the organization and the processes through innovation - Result oriented - Data driven approach - Analytical approach and systematic thinking - Entrepreneurial vision - Project management - Able to deal with change and complexity Location: Genoa

Per un’importante realtà nostra cliente ricerchiamo un/a: AREA MANAGER TRIVENETO Riportando direttamente al Global Retail e all’Head of Franchising, gestirà 35-40 punti vendita sia Retail che Franchising. Principali aree di responsabilità: Coordinamento, gestione e supervisione della rete DOS; Controllo sull'applicazione delle policy e delle linee guida del Brand (store setting, visual merchandising, cerimonia di vendita, sicurezza, ecc.); Monitoraggio dei KPIs degli stores; Supporto alle Risorse Umane nella gestione, formazione e reclutamento del personale di negozio; Coordinamento circa la gestione degli stocks e attività di auditing nei punti vendita. Principali prerequisiti: Esperienza maturata in ambito Retail, nella gestione dello store e conoscenza dell'area di competenza; Capacità di ascolto, comunicative, di pianificazione e organizzazione; Almeno 3/5 anni di esperienza nel ruolo; Conoscenza fluente dell'inglese. Sede di lavoro: Veneto

For a prestigious Italian multinational group, a Leader in the food sector, we are looking for a brilliant: SENIOR STRUCTURAL DESIGN ENGINEER The profile we are looking for will work with the head of the R&D department to create new products and designs, review existing ones, and provide support for installation through the writing of technical documentation. Main responsibilities: Fully understand customer requests in terms of content, performance, quality, reliability, engineering standards, requirements, and dimensional limitations, etc. Share and develop technical knowledge and skills while collaborating with our customers. Develop and verify the feasibility of costs and the reliability of mechanical product designs using CAD tools. Support design for manufacturing (DFM). Prepare technical reports and presentations. Provide design support during the post-production phase. Provide guidance and technical support for resolving interdepartmental and customer-related issues, as required. Perform design activities to achieve cost-effectiveness between quality, design, and production in accordance with engineering and design standards. Create and assist in the creation of bills of materials. Support the development of production/manufacturing in our facility. We are interested in hiring candidates with: A bachelor's or master's degree in mechanical engineering or similar fields. A minimum of 5 years of experience in product design, preferably within the electromechanical sector in household appliances and/or coffee machines or similar. A good knowledge of CAD/SolidWorks/PDM with related product lifecycle management (PLM) and MRO/ERP (Data management) systems. Experience with CEI EN 60335-X standards. Familiarity with R&D product development methods. A solution-oriented approach and excellent communication skills, both written and verbal. Location: Trieste

Per uno dei principali player del settore Luxury Goods ricerchiamo un SECURITY MANAGER  Principali Responsabilità: Gestione dei processi legati alla Sicurezza del Patrimonio aziendale; Supervisione nella realizzazione di impianti di sicurezza; Gestione del controllo accessi ed in generale degli impianti di videosorveglianza ed antitrusione; Coordinamento attività di security dei siti industriali; Gestione dei rapporti con i fornitori, ditte esterne e Istituti di Vigilanza; Formazione del personale sulla prevenzione e sulla sicurezza aziendale; Intercettazione e analisi della documentazione dei tentativi di violazione delle regole di sicurezza; Coordinamento team security; Gestione della sicurezza durante gli eventi aziendali; Gestione parco auto, Redazione di report periodici su analisi specifiche legati a ciascun incidente di sicurezza; Requisiti richiesti Esperienza specifica maturata nella sicurezza e tutela del patrimonio in aziende modernamente organizzate del settore manifatturiero; Rappresenta un plus la provenienza da corpi di polizia o società di sicurezza; Gradita Laurea; Ottima conoscenza della lingua inglese e francese; Conoscenza delle principali normative del lavoro di riferimento. Completano il profilo competenze di gestione trasversale di team anche internazionali e interfaccia con enti differenti; capacità di problem solving; alta discrezione e riservatezza. Sede di lavoro: Torino

For a dynamic company part of a foreign industrial group leader in its sector, we are researching : Managing Director   of the Italian distribution operation Division. The candidate should have an entrepreneurial and intercultural personality with clear focus on results, both in operations and business development. He will have to ensure the company long-term technological leadership and innovative capability, modernizing and optimizing processes according to the Operational Excellence Standard in terms of efficiency and performance, as well as supporting the group sales teams to ensure the group growth in the distribution activities. The position will report to the Group CEO (President).   Objectives The aim is to successfully continue the growth of the unit and to intensively develop the Italian and Export market in order to increase sales and earnings in a sustainable manner and to implement a continuous improvement culture in Operations.   Responsibilities and goals: Realization of profitable growth, increasing market share, especially in the distribution business, identification and systematic development of new markets and further strengthening the brand including monitoring competitors and other market conditions Expanding and maintaining sustainable customer relationships and attracting new customer; Development and implementation of measures derived from the group strategy and presenting these in a roadmap with clear milestones to ensure the long-term direction and operational management of the company; Proposing and executing an operational strategy consistent with the company growth ambitions, through promotion of the group continuous improvement tools and trough budget investment proposal with a full P&L responsibility Optimization and modernization of value creation processes, including the creation of efficient structures and achievement of operational excellence monitoring the Industrial activity. Monitoring plant performances and production to plan trough improvement of the main indicators (Safety Quality Cost Delivery Motivation) Create a relationship based on trust and constructive collaboration with the other sister companies and Head Quarter in general. Work closely with other country MDs to ensure potential alignment of business activities, taking full advantage of existing resources and potential synergies in product /technical developments elsewhere within the Group. Establishment of a modern management and performance culture, together with people development that encourages innovation and meets the development needs of junior staff and key talent in particular. Maintain and development of the Business Unit’s ethics and professionalism.     Skills and requirements: Degree in Engineering, an additional General Management qualification would be an advantage; Fluent knowledge of English language, French is a plus; Several years of professional experience as a generalist, managing autonomous business units or divisions with P&L-responsibility in Italy; Used to reporting duties and forecasting. An extensive experience in international B2B operations, sales and business development in the field of technically advanced products/solutions are mandatory; Previous experience in well-known medium-sized industrial manufacturing companies with a knowledge of Lean Manufacturing standards, ideally in the field of medium to high volume assembly operation or automotive tier 1/tier 2 operations with a track record; A solid experience (and mentality) in leading change/transformation/restructuring, as well as in process optimization is a plus; Ability to coach others, to establish and follow up goals for team members. Will relish new challenges and work well under pressure Excellent business acumen, able to identify Business Development opportunities Results oriented/achiever with a hands on approach Change oriented and customer centric Adaptive/open-minded, with a flexible mindset Drive, passion and entrepreneurial spirit Analytical mind, structured, well organized Used to work closely with a HQ abroad High integrity/value based person/trustworthy   Willingness to travel.   Forseen Level: Executive   Location Marche