For Costa Crociere, worldwilde leader in the cruise sector, we are looking for a:                                          Customer Service Manager Main responsibilities: - Selecting, managing, supervising, monitoring and evaluating the following figures Hospitality & Operations Managers, Hospitality Service Managers, Supervisors and Operators, International Hosts & Guest Relation Managers - Acting as point of reference in relation to operational decisions of the Hospitality Department - Coordinating the shifts of the aforesaid staff giving specific instructions to Human Resources for the Key Positions, including turn-over, promotions, selection and evaluation of candidates - Creating and updating the various Operative Instructions, Manuals and Internal Communications. - Ensuring the drafting and implementation of the Product Plan  - Organizing the activities of the Department on the basis of the service targets. - Checking the manning and the language needs of the staff - Providing operational support to the Hospitality staff. - Checking the quality of services and compliance with operating procedures. - Following the various projects (Marketing, Sales, Communication, Costa Club etc..) which specifically involves Hospitality Department and coordinates their development - Performing periodic inspections - Implementing new activities in order to improve Customer satisfaction - Taking part of start-up operations of new structures - Reporting directly to the Director of the Department and communicates effectively with all Department Heads on pertinent matters affecting Guests’ satisfaction Profile: - Good experience in customer service in telco/commodities/outsourcing or leisure sector - Excellent knowledge of english is mandatory - Able to develop a new service model, reshaping the organization and the processes through innovation - Result oriented - Data driven approach - Analytical approach and systematic thinking - Entrepreneurial vision - Project management - Able to deal with change and complexity Location: Genoa

For a prestigious multiational group leader in the automotive sector, we are looking for a/an: Key Account Manager   Reporting to the Sales Director, the key account manager has the primary function to guarantee, maintain the growth of sales on customers.   Main duties  Collaborate with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads; Define and execute appropriate sales strategies; business development, marketing, technical, ad operations and sales support programs to maximize sales and profitability with the following customers; Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results; Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products; Find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture; Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy; Work with internal teams on behalf of clients to ensure the highest level of customer service; Interface with technical support internally to resolve issues that directly impact partners; Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales; Monitor the quality of marketing and sales information and define data improvement programs; Understand the impact of operational initiatives from a sales or marketing perspective.   Main requirements   Fluent in English; 5 years of experience in managing Stellantis and Tier 1 customers in the automotive industry (expertise with French customers is a plus) Able to work under stress; Flexible, agile, teamwork oriented;   Curious and proactive; Able to talk with upper stream management and downstream management; Oriented to customer intimacy and familiar with change management issues; Problem solving capabilities.   Workplace: Novara

Sei interessato/a ad entrare in un team di R&D dedicato allo sviluppo di prodotti per la mobilità di domani? Brembo, perseguendo la sua mission di Solution Provider attraverso soluzioni sempre più digitali, connesse e sostenibili, con il supporto di Consea è alla ricerca di profili ingegneristici meccatronici, meccanici, elettronici di eccellenza, da inserire nel proprio organico. Potresti far parte del gruppo che ha sviluppato SENSIFY il pionieristico sistema frenante che integra l’intelligenza artificiale per offrire un’esperienza di guida unica, cosa aspetti? NEW GRADUATE – AREA R&D TESTING Nell’ambito di un potenziamento di organico di BREMBO, siamo alla ricerca di brillanti neolaureati/e magistrali nei seguenti percorsi di laurea: Ingegneria dell’Automazione, Ingegneria Meccanica, Ingegneria Meccatronica, Ingegneria Informatica ed Ingegneria Elettronica. L’ area di possibile inserimento sarà: R&D, in ambito Testing. Il/la candidato/a ideale ha buone doti organizzative, capacità relazionali, è propositivo/a, ha buone capacità di problem solving, ha una buona conoscenza dei tool Matlab e Simulink ed un’ottima conoscenza della lingua inglese.

For our client, an international company that manufactures semi-finished plastic products for several industries such as automotive, aerospace, electronics, medical, solar energy, and so on, we are looking for the OPERATIONS MANAGER to oversee 2 manufacturing plants based in North America. Mission: The candidate will coordinate Production, Quality and Logistics functions of each plant, reporting to the General Manager / Managing Director. Key Responsibilities: Oversee the manufacturing process in two plants. Coordinates the two manufacturing plants' short-term and long-term planning, KPIs, and operating procedures. Ensures proper inventory management and allocation of resources, as well as the continuous improvement of the production processes and the flow of incoming material to feed the production processes, together with the respective plant production managers. Manage production efficiency, reduce costs, and ensure timely delivery of products by monitoring and evaluating operational effectiveness. Propose changes to the effects necessary to improve the viability and quality of the products. Promote and drive continuous improvement, ensuring leading indicators align with procedures and targets defined by local and global manufacturing practices. Ensures compliance with the required lead times, orders, and deliveries. Assess, manage, and monitor the correct training of the plant's personnel to assure compliance, quality, and safety. Performs other duties as assigned. Qualifications and Skills: BS Degree in Engineering (preferred) 10 years of experience processing plastics materials with at least five years experience in a supervising / managing role. Previous experience managing production / operations at a manufacturing / transforming company specializing in semi-finished plastics products, for the medical and electronics industries as preferred. Production management and knowledge of production processes, continuous improvement, quality controls and management, industrial logistics flows, machine installation, process engineering, and improvement. Fluent in English and in Italian (preferred) Excellent leadership and communication skills Strong teamwork and conflict management skills Problem-solving approach Flexibility and adaptability Ability to travel 50% of the time, domestically and internationally Job location: The candidate could live in either USA location.  

For a multinational company operating in packaging sector, we are looking for a PRODUCTION MANAGER (with a professional path to the role of OPERATIONS MANAGER) Identify and implement productivity improvement projects to improve the profitability of the operation. Participate in the development of new projects to be launched in the plant, and lead project implementation, as requested. Be a change agent leader; drive the cultural transformation necessary to achieve world class performance by the organization. Main activities and responsibilities: Ensure all quality SOPs are followed and maintained. Schedule production for molding and assembly based on customer expected ship dates achieving perfect quality and ensure Hourly/Daily/Weekly/Monthly production reporting is accurate,. Immediately resolve off-schedule situations, variances to performance, lost time and production costs that are off-standard. Ensure process bottlenecks are known, perform gap analysis and drive continuous improvement plans to eliminate/reduce bottlenecks. Identifies and implements opportunities for improvement to KPIs – labor, machine rates versus target, scrap, etc. Work with maintenance to ensure machine uptime, including coordination of PM schedules with production schedules. Establish 5S / 6S program and ensure housekeeping procedures are followed. Implement waste elimination practices. Active participation with Engineering Dept. in system for mold repair - what is required to be done by when and when is the tool required back in production. With material handling team, develop and implement production planning & control techniques to improve responsiveness and flexibility. Conduct layered audits on a regular basis to confirm operator conformance to work/operator instructions coordinated with the quality team. Ensure adherence to a formal, structured and controlled process for process changes and engineering changes. Ensure bar coding of material and components is used throughout the manufacturing process to eliminate non value added effort and speed delivery of material/information – proper training, ensure accuracy and timely data entry. Manage the leads and operators. Reporting on the performance of the quality management system and on opportunities for improvement to management. Ensuring the promotion of customer focus throughout the organization and in particular, your area of responsibility. Ensuring that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented. Ensuring that the processes are delivering their intended outputs. Support all EHS activities and strictly adhere to all work instructions and safety procedures. Qualifications Bachelor’s degree in engineering, manufacturing or business. Minimum of 3-5 years of experience in manufacturing leadership positions. Technical background in injection molding and/or high speed assembly. ISO 9001. Quality Audits. Experience with developing and implementing successful solutions for complex manufacturing and supply chain problems. Project management. Proven people management skills and ability to develop a team. Good English verbal and written communication skills. Lean or Six Sigma qualification preferred. Location: near Vicenza.

For a prestigious italian multinational group, a Leader in the food sector, we are looking for a brilliant: IT Data Engineering Specialist Position Overview: We are seeking a Data Engineer profile to join our growing IT team, who will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams The ideal candidate will have a minimum of 3/5 years with an experience on data pipeline building, who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our project managers, data analysts on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.  Main responsibilities: Build, maintain and optimize data pipelines for extracting, transforming, and loading (ETL) data from various sources. Design and implement scalable data architectures, data models, and databases to support business analytics and reporting needs. Integrate data from various internal and external sources and ensure the quality and consistency of data across different systems. Implement data validation checks, data quality metrics, and maintain data governance practices to ensure data accuracy and security. Work with large-scale data processing frameworks and other distributed systems to handle big data workloads. Leverage cloud-based data solutions and infrastructure for data storage, processing, and analytics. Collaborate with data scientists, analysts, and other stakeholders to understand data needs and ensure data infrastructure aligns with business objectives. Identify and implement performance optimizations for data storage, retrieval, and processing. Collaborate in priority definitions of each initiative, defining value, feasibility, and economic impacts. Automate repetitive tasks related to data ingestion, processing, and monitoring Ensure that data engineering practices comply with data privacy laws and organizational security policies. Implement monitoring systems for data pipelines and quickly troubleshoot issues as they arise. Participate in the testing stages from design, execution, integration and acceptance, providing adequate business process knowledge. Design and deliver end-user training and training materials/sessions; provide technical support as necessary.  Troubleshoot systems and software; performance-tune these applications as necessary. Collaborate with external vendors and service providers as needed to support IT initiatives and resolve issues. Closely collaborate with the other IT teams to ensure that, while evolving and operating the solutions in scope, an end to end consistency is kept within the entire application and infrastructure landscape.   Build and maintain excellent and productive working relationships with key business stakeholders, 3rd parties/external sourcing partners and all IT and business colleagues.   Qualifications: Bachelor's degree in Information Technology, Computer Science or Mathematic or related field. Minimum of 3/5 years of experience as IT data engineering, preferably in environments with production plants. Experience with ETL tools, SQL, Python, or other programming languages used for data processing, and knowledge of data pipeline orchestration tools Proficiency in data modeling, database design, and experience with both SQL and NoSQL databases (eg mySQL) Experience with data integration tools and platforms, familiarity with APIs, and data warehousing solutions (e.g. BigQuery) Knowledge of data governance frameworks, data quality management practices, and experience with data validation tools Experience with big data tools and platforms, proficiency in distributed computing concepts, and knowledge of cloud data services (e.g., AWS, Azure, Google Cloud) Experience with cloud platforms (e.g., AWS, Azure, Google Cloud), cloud-native data tools (e.g., AWS Glue, Azure Data Factory), and serverless computing Fluent English, native Italian   Personal Attributes: Able to prioritize and execute tasks according to deadline in a high-pressure environment. High customer focus attitude with sense of responsibility/ownership for any business need, issue/incident involving delivery and/or AM services. Strong communication skills, ability to work in cross-functional teams, and experience translating technical details into business insights. Proven problem-solving skills and ability to troubleshoot technical issues efficiently. Curiosity, a passion for continuous learning, and the ability to adopt new technologies. "Hands on" style with clear commitment to understand/ investigate/ analyze/ address/ challenge/ improve current status/ problems. Mobility for business traveling (typically Trieste or Milano). Location: Trieste or Milan

Per importante multinazionale ricerchiamo una figura di TAX MANAGER Main Responsibilities: Area Procure -Gestione in autonomia e predisposizione delle procure aziendali Societario - Gestione in autonomia di adempimenti Societari di Società del Gruppo Imposte Dirette - Supportare il Direttore del dipartimento (di seguito dp) nella gestione delle attività di fiscalità imposte dirette: - aggiornamento e gestione delle novità fiscali di interesse del gruppo - supporto al business nella gestione delle problematiche fiscali - supporto nella predisposizione e nella compilazione delle dichiarazioni fiscali - supporto al dp nella preposizione dei report mensili inerenti la fiscalità Iva -Coinvolgimento all'interno del Team nelle problematiche inerenti l'Iva - Supportare gli altri compenenti del team nella redazione delle dichiarazioni iva - Analisi e soluzione di specifici quesiti in materia Iva Rapporti con l'AF -Coinvolgimento nelle tematiche inerenti i rapporti con l'Amministrazione finanziaria - Supporto al dp nella gestione dei contenziosi fiscali affidati a consulenti esterni - Partecipazione al team di lavoro del dep. durante i tax audit - Predisposizione in autonomia di comunicazioni fiscali Ritenute - Coinvolgimento all'interno del Team nelle problematiche inerenti le ritenute fiscali - Assistenza agli altri componenti del team nella redazione delle dichiarazioni mod.770 - Analisi e soluzione di specifici quesiti in materia di ritenute Operazioni straordinarie - Partecipazione al team di lavoro del dep. in eventuali operazioni di finanza straordinaria del Gruppo Implementazione sistemi - Partecipazione al team di lavoro per progetti speciali per implementazioni di sistemi con riferimento alla fiscalità Bilancio e Report - Assistenza al team Finance accounting per problematiche di carattere fiscali Requirements Laurea magistrale materia economica e giuridica Abilitazione avvocato e/o commercialista Buona conoscenza inglese Almeno cinque anni di esperienza in ambito fiscale e societario (studio professionale azienda) Ottima conoscenza della tassazione delle imposte dirette e dell'Iva; Buona conoscenza della fiscalità internazionale Buona conoscenza teorica oltreché pratica in abito societario Buona conoscenza dei principi contabili Italiani, nonché conoscenza di base di quelli internazionali Buona competenza utilizzo programmi Office E' indispensabile la capacità di comunicare sia all'interno che all'esterno del Team E' richiesta una forte predisposizione alla multidisciplinarietà Forte propensione allo studio di nuove normative e nuovi orientamenti amministrativi e giurisprudenziali

For a major luxury company, we are looking for an: HR BUSINESS PARTNER Reporting to the International HR Director, the HRBP guides and manages the overall provision of Human Resources services, policies, and programs for the site. The candidate will be the local business partner, primarily acting as a consultant for company’s management on all issues related to human resources and supporting the growth of the site. Main responsibilities: Act as a strategic business partner to the client group, linking people, services strategy and business strategy to achieve their people and business objectives. Provide coaching, guidance and advice to leaders and employees within the business on people related impacts and issues Undertake performance management, investigations and grievances with the support of Employee Relations and ensure that these are managed and resolved in line with our policies and procedures and participate in resolving where required. Conducting and analyze exit interviews recommending changes when needed Plan and organize a proper induction for the new employees & monitor probation periods Plan and conduct new employee orientation to foster positive attitude toward organizational objectives Guarantee compliance with laws, internal rules or policies and collective agreements. Maintains the work structure by updating job requirements and job descriptions for all positions Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits Maintain human resource staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems Ensure that HR guidelines and policies are applied and adapted to local needs Participate in International HR activities Main requirements: Bachelor’s Degree required, Masters preferred 5-8 year’s of relevant experience within multinational companies  Computer Proficient: Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes Fluent English, French is a plus Ability to work collaborative within cross-functional teams and/or colleagues in LV Group Excellent interpersonal skills & approachability Ability to manage multiple priorities within a fast-paced changing environment Ability to work within diverse cultures with strong conflict resolution skills  Workplace: Venice area    

Per azienda nostra cliente, leader nel settore alimentare ricerchiamo un/a: HR Formazione e Sviluppo A riporto dell’HR Manager, la risorsa si occuperà di provvedere alla programmazione, erogazione e monitoraggio degli interventi di formazione per il personale dell’azienda nel rispetto delle strategie e policy aziendali e della strutturazione dei processi di performance evaluation.   Nello specifico si occuperà:   Raccolta dei fabbisogni formativi che saranno analizzati, valutati e approvati dal Direttore HR. · Programmazione degli interventi di formazione; · Analisi e valutazione delle performance del personale, delle capacità e competenze con l’obiettivo di definire possibili percorsi di miglioramento e sviluppo; · Interfaccia con i line managers; · Coordinamento di 1 risorsa.   Requisiti richiesti: Esperienza nel ruolo di almeno 3-5 anni maturata all’interno di contesti strutturati e complessi. Si richiedono buone capacità organizzative e relazionali e di coordinamento. Autonomia nella gestione delle attività.   Sede di lavoro: Modena

Per importante azienda leader nella produzione di acciaio stiamo cercando: TECHNICAL SUPPORT ENGINEER - PRODOTTI IN LEGA DI ALLUMINIO La risorsa sarà collocata all’interno della Funzione Qualità e rappresenterà il soggetto di riferimento nel rapporto tecnico fra l’Azienda e il Cliente per lo sviluppo dei prodotti in leghe di alluminio e la risoluzione di eventuali non conformità.   Principali attività e responsabilità: Supportare la Funzione Commerciale nel contatto col cliente, anche attraverso visite congiunte. Analizzate gli aspetti tecnici legati alla definizione dei parametri di fornitura ed all’utilizzo del prodotto fornito attraverso la collaborazione col Cliente stesso. Assicurare la gestione delle eventuali non conformità esterne, anche attraverso l’intervento diretto presso i clienti, garantendo la definizione tecnica delle contestazioni ed impostando l’iter delle azioni correttive in Azienda. Collaborare con l'Area Laboratorio e Fattibilità per l'analisi di fattibilità tecnica dei prodotti. Collaborare con le altre aree della ualità, DIR/BOS e ING/PRO allo sviluppo e alla messa a punto dei nuovi prodotti in lega di Alluminio. Supportare, su richiesta della Funzione Commerciale, la gestione operativa delle visite cliente. Pianificare e gestire gli audit dei clienti in Stabilimento col supporto dell'Area Garanzia di Qualità e/o ualità di Prodotto. Provvedere, per i clienti di sua competenza, al monitoraggio degli indicatori di natura qualitativa che descrivono le performance del mercato, facendosi interprete delle relative azioni di miglioramento in azienda. Redigere per ogni visita eseguita presso il cliente un verbale tecnico e distribuirne copia a tutte le funzioni interessate. Requisiti richiesti: Conoscenza approfondita dei processi di fabbricazione, delle caratteristiche dei prodotti lunghi in lega di Alluminio e dei loro settori di applicazione. Preferibile Laurea in Ingegneria Industriale (Meccanica, Chimica, Aeronautica, Nucleare) o in Scienze dei Materiali Ottima conoscenza della Lingua Inglese. Caratteristiche personali: Disponibilità a frequenti trasferte in Italia e all’estero. Dinamicità, propensione al lavoro sia in autonomia che in gruppo e al problem solving. Spiccate capacità relazionali. Sede di lavoro: Provincia di Lecco